From the first moment I spoke with Lucy she was incredible. She even answered the phone for us late at night because we have weird schedules. She was always fast with anything we needed and gave us honest answers. I'd recommend UHM to anyone.
Bernadette C.
08/06/2026
Service was excellent, communication was on point, efficient process
Robert R.
08/06/2026
Easy
Joseph R.
07/30/2026
Easy, fast, and stress free
Octavian O.
07/30/2026
was a wonderful experience to deal with UHM very few hiccups if any at all and once again Lucy, who handled our loan was just outstanding!
Octavian O.
07/30/2026
He was a wonderful experience to deal with UHM very few hiccups if any at all and once again Lucy, who handled our loan was just outstanding!
Tricia C.
07/24/2026
Lucy and her team were on top of everything. She had approval quickly, clear to close well in advance. We have bought 5 homes before this and this was the smoothest transaction to date. We will use Lucy and her team again.
Hector C.
07/21/2026
Lucy Kranker are the best ever and ever , she is a hardworker we appreciate all that she do for us
Micha M.
07/14/2026
Very satisfied with the service provided by Lucy and her team.
Ralph T.
07/08/2026
Fast easy process, and it was a pleasure to work with Lucy
Danielle S.
06/23/2026
UHM made the process simple and they made the process worry free. Peace of mind is worth so much more than I can express with my busy schedule so I value everyone being so on top of everything during this entire process.
Nicholas B.
06/12/2026
It was awesome!!
Jeffrey B.
05/20/2026
Excellent
Kreg A.
05/17/2026
I dealt with Lucy for my previous mortgage. I will go to Lucy for my next mortgage. She is awesome.
Ian K.
05/16/2026
Lucy was incredible! She made the process so easy and clear, that even though I was so overwhelmed, she was there supporting me through it all!
Robert W.
05/07/2026
10
Robert B.
05/06/2026
I couldn't be more pleased with the I Love Lucy Team
Anthony K.
05/04/2026
Efficient, responsive, professional.
Alex N.
05/04/2026
Lucy treated us amazingly, guiding us through the whole process, helping us fill out all the forms necessary and teaching us everything along the way. On top of all that she was a wonderful person to get to know, and I will be happy to Purchase another house through her again
Amanda C.
04/17/2026
As a first time home buyer UHM loan officers made this a delightful experience! Very happy I went with UHM! Lucy and Traci are the best!!
Andrew R.
03/27/2026
Absolutely perfect!
Mark T.
03/25/2026
It was excellent
Isabella C.
03/24/2026
Loved my experience, would highly suggest Lucy to anyone I know in search of purchasing a home
Ashley G.
03/23/2026
Organized, helpful
Mark N.
03/16/2026
Superior
Raymond D.
03/10/2026
It was a great experience.
John B.
03/10/2026
Lucy Kranker was absolutely the best and made everything start to finish EASY. I would recommend her to everyone
Hayden S.
03/05/2026
My experience with UHM was excellent. Lunch was great to deal with and extremely helpful and knowledgeable through the whole process.
Joy S.
03/05/2026
I feel that it went very smooth and efficient, even though I know verifying my job history was a pain and Lucy had to do alot of legwork.
Stan G.
03/03/2026
The experience was exceptional, as expected.
Joseph K.
02/17/2026
My experience with UHM was fantastic Lucy is very knowledgeable and wonderful to work with
Lori K.
02/11/2026
The mortgage experience was easy, pleasant, and effective.
Bernard B.
02/04/2026
Quick professional service with excellent communications
Jeffrey K.
01/12/2026
Lucy was amazing and literally closed our refinance in 10 days!
Amber S.
01/11/2026
Easy
Erick V.
01/08/2026
It was a nice and smooth transaction and Lucy and her team did an amazing job.
Marianne M.
01/07/2026
Very positive experience with Lucy Kranker.
Timothy M.
12/29/2025
We are always impressed with how Lucy Kranker makes us feel like we are a priority even though I know she has a huge following of customers. She is responsive, helpful, professional, and ensures we have what we need to close before the day of.
Kenneth L.
12/19/2025
I WOULD RATE YOUR LENDER, LUCY KRANKER A 10/10! I WOULD RATE UHM A 9/10. I WOULD RATE YOUR PROCESSOR, TRACI HATCH A 10/10.
Christopher D.
12/17/2025
Union Home Mortgage provided an exceptional home-buying experience, and I can’t recommend them enough. Loan Officer Lucy Kranker did an outstanding job guiding me through my VA loan, making the entire process simple, clear, and stress-free from start to finish.
Lucy was extremely knowledgeable, responsive, and professional. She took the time to explain every step, answered all of my questions promptly, and ensured everything stayed on track for a smooth and on-time closing. What could have been a complicated VA loan process was made incredibly easy because of her expertise and attention to detail.
Thanks to Union Home Mortgage and Lucy Kranker, I was able to close on my home with confidence and peace of mind. If you’re looking for a lender who truly cares and delivers results—especially for VA loans—I highly recommend Union Home Mortgage.
Amber N.
12/15/2025
Elena D.
12/12/2025
Jennifer K.
12/11/2025
Gary Z.
12/08/2025
Gregory C.
12/05/2025
John C.
11/25/2025
Our experience was above and beyond our expectations We were very impressed with Lucy Kranker and her knowledge I would definitely recommend her in the future
Larry Z.
11/18/2025
Very easy. I run a business and am going through a divorce so I don't have a lot of extra time for things. From start to finish the process was great. Lucy Kranker was amazing and helped me be aware and understand what was going on.
Keesha D.
11/13/2025
Casey S.
10/24/2025
Michael Z.
10/02/2025
Joshua D.
10/01/2025
Ignacio F.
09/30/2025
Kristy Y.
09/23/2025
Matthew K.
09/23/2025
I would use Lucy again for a future home purchase
Jan B.
09/09/2025
Jan B.
09/05/2025
Alice H.
09/03/2025
William O.
08/25/2025
Lucy made overall experience great. She was always available for questions. We definitely recommend her to friends and family.
William O.
08/25/2025
Lucy made our home buying experience a pleasurable experience from beginning to end.
Mary R.
08/22/2025
Lucy and her team were very knowledgeable and helpful and courteous. We had some last minute hiccups on the buyers of our NJ house and closing. Lucy was able to change things around quickly and efficiently. She and her team were amazing.
Justin W.
07/09/2025
Lucy is simply the best
David H.
07/07/2025
Fabulous! Will highly recommend.
Eric W.
07/01/2025
Dale C.
05/10/2025
It was positive and Lucy was always available for questions
Daniel T.
05/09/2025
Addison V.
05/06/2025
Kevin D.
05/06/2025
Kimberly T.
05/04/2025
Being from out of state,, the experience was extremely smooth and our lender, Lucy Kranker, was available whenever I had questions or concerns and responded quickly. I would highly recommend Lucy and UHM to my family and friends.
Jain Z.
05/04/2025
Santa R.
04/30/2025
Phat N.
03/27/2025
Tommy Y.
03/25/2025
The team at the u h m are great and got the loan done when no other bank would do it. Thank you all for getting the loan done for me
Mark D.
03/21/2025
It was a very pleasant experience and I highly recommend them
Dean V.
03/16/2025
Lucy did an excellent job finding us the right mortgage for our new home. I would highly recommend her!
Mark W.
02/11/2025
Joel H.
02/01/2025
Hans S.
01/21/2025
It was my first experience in getting a mortgage in
Florida. It exceeded my expectations, primarily due to the professionalism as well as courtesy of Ms Lucy Kranker. Top! Will recommend her any time!
Nathan V..
Lucy went above and beyond to help move my closing along.
Hannah K..
5/5 stars. Great communication and ease during the home buying process. All questions were answered to our satisfaction. Lucy was incredible to work with!
Janice R..
Lucy Kranker was such a professional. She walked me any issues or questions. It was the best mortgage experience I have experienced.
Vincent C..
Response was excellent on any questions or concerns I had. It was pleasant and worry-free. Great feedback on questions I had and always contacted me quickly. Explained everything thoroughly.
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