Mark Hester
Senior Loan Officer
[email protected]
Phone: O: (440) 732-3863 | F: (440) 214-7177
8241 Dow Circle West
Strongsville, OH 44136
NMLS 1054487
Licensed in: DE, DC, GA, IL, IN, LA, MI, OH, OK, PA, TN, TX, UT, VA
DE MLO-1054487 | DC MLO1054487 | GA 1054487 | IL 031.0046774 | IN 33127 | LA 1054487 | MI 1054487 | OH LO.042762.000 | OK MLO15843 | PA 112904 | TN 131728 | TX 1054487 | UT 13164201 | VA MLO-15300VA
Mark Hester has been in the mortgage industry for 6+ years and joined UHM in December of 2016. He admires that UHM has a great atmosphere. All business channels work together to help achieve the company’s goals and make it an all-around world-class place to work and assist his customers. He finds it exciting to play a role in helping people achieve their goals, whether they are buying a new home or saving money with a refinance.
Outside of work, he enjoys basketball and used to play at John Carroll University. He also likes to spend quality time with his wife and French Bulldog named Honcho.
nmlsconsumeraccess.org | Texas Recovery Fund | OH RMLA RM.802837.000 | Georgia Residential Mortgage Licensee
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What Customers & Realtors Say About
Mark Hester
89 five-star reviews
Susie R.
08/15/2026
POSTIVE AND PROFESSIONAL
Ed S.
08/12/2026
Great
Keegan H.
08/12/2026
I had a great experience with Union.
Helen O.
08/11/2026
Everything went very well great communication.
Cheryl P.
08/11/2026
Excellent! very responsive and took great care with my loan. Thank you!
Cheryl P.
08/11/2026
Excellent! Summer and her staff were very responsive and took great care with my loan. Thank you!
Buster G.
07/15/2026
Very dependable and informed employees
Paula S.
06/28/2026
Mark helped make the process less intimidating and easily approachable
William S.
06/15/2026
Working with UHM is generally a smooth and easy process.
Dina C.
06/14/2026
Mark did a great job! Was super responsive and answered all my questions in a timely and professional manner.
Jason S.
06/02/2026
A pleasant and smooth experience.
Trenton B.
06/01/2026
Easy, planned well, no surprises. I would recommend them to others.
Daniel A.
05/29/2026
Overall really pleased with my experience, my loan officer put in the work, and really seemed to care for my situation made things really easy, even though there was a lot and I had to provide for the type of loan that I have. Each person I dealt with was very friendly informative and worked diligently to achieve the goal. I’ve already referred one of my coworkers to you guys. It was a pleasure working with you guys,
Sandra R.
05/27/2026
Process was very easy to understand.
Sherrin D.
05/03/2026
Mark Hester made the tense situation of buying a house into enjoyable experience. I am grateful for all of his help.
Arielle B.
04/09/2026
Experience has been great from the first and second experiences with Buying and then refinancing my home. Would recommend this team to future buyers.
Juanita B.
03/31/2026
Superb!
Thomas D.
03/18/2026
Very happy with the process. Mr Hester did a great job
Norman B.
03/12/2026
Excellent knowledge and willingness to answer all questions.
Justin M.
03/09/2026
Convenient, easy
John M.
03/06/2026
Great
Roger W.
03/02/2026
Super
Amanda C.
02/25/2026
It was excellent and I will recommend to everyone.
Regan S.
02/17/2026
I wouldn’t change a thing about our overall experience and we will come back when in the future!
Robert B.
02/16/2026
Professional and friendly
Ryan S.
02/03/2026
Great company and people. I would use this again in the future.
Eric Q.
01/27/2026
Greatly appreciate the ease of the process and timeliness.
Ayodha G.
01/09/2026
Great experience!
Nathan G.
01/02/2026
Nancy B.
12/22/2025
.
Mike K.
12/22/2025
Great overall experience, the team did an outstanding job.
Michelle T.
12/15/2025
Great experience, very happy with how the process went and how easy it was. Very helpful when I had questions.
Adrian R.
11/20/2025
Dylan M.
10/30/2025
John B.
10/14/2025
Allen G.
10/06/2025
Great experience, would recommend
Corey W.
09/29/2025
Brian M.
09/07/2025
Very good experience
Ronaldo V.
09/05/2025
Joseph S.
08/29/2025
Patrick K.
08/26/2025
Great experience
Maria T.
08/07/2025
David S.
08/03/2025
Great job!!!
Mary V.
08/03/2025
I like the email communication
Kyra S.
08/02/2025
Calvin H.
07/31/2025
10/10 will always recommend!
Brett D.
07/12/2025
Overall my experience has been good.
Stuart S.
07/06/2025
There’s no better recommendation than a satisfied client who returns for repeat business. We practice what we preach! Although there are plenty of options in the mortgage business, UHM offers competitive rates and costs. More importantly, their client services are stellar. Stay with a winner who doesn’t make you feel like a loan number swimming upstream in a “big box” mortgage company.
Thomas D.
06/24/2025
Mark was very responsive and the process went pretty smoothly
Ronald P.
06/15/2025
Very good
Edwin C.
05/11/2025
Andrew K.
04/30/2025
Noah S.
04/26/2025
Shelley B.
04/24/2025
Mary W.
04/09/2025
Easy to work with.
De'Angelo H.
04/08/2025
It was excellent and I would recommend to anyone
Julie S.
04/07/2025
I never had to leave my house or barely even talk to anyone and in today’s busy world this worked out great for me, Everything was handled through email. Mark was very efficient and always responded very quickly to any questions I had.
Dana T.
03/31/2025
Keisha J.
03/26/2025
Zach T.
03/23/2025
Pretty solid.
George T.
01/21/2025
Experience was great both the initial and in the refinance
Megan H.
01/16/2025
Angela S.
01/06/2025
Great!
Camille S..
Working with UHM was a good experience for us overall. We worked mainly with Tori McKimm and Mark Hester. Both were very pleasant, responsive and helpful.
Brenda H..
I love that they considered me when they knew the interest rate had dropped and thought that I may want to refinance to get my interest rate lower. I had specific questions and they had no problem with not only answering them almost immediately but in great detail.
Sally L..
Everything went smoothly. Mark was easy to work with. Great communication.
Aaron E..
UHM continues to offer the best service on the market. I have friends and co-workers who are still waiting on documents, and they started the process before I did! I will continue to use UHM for all of my real estate financing needs.
Anthony D..
Same as and even better than our first mortgage experience! Thank you for being there for us and taking care of business!
Tiffini C..
My experience at UHM was superb and it honestly always has been. We have used them to purchase 2 homes and for refinancing. Every staff person we have ever encountered has has superior customer service and did whatever was necessary to get our questions answered.
Kathleen K..
The initial mortgage and refinance both went smoothly. Todd Lilli and Mark Hester were quick to respond to my many questions and gave kind and thoughtful responses.
Benjamin K..
My loan officer, Mark Hester, is the reason I continue to come back for any and all mortgage needs. He is responsive and up front about the rates and options. I'm sure he is working on a stack of files at any given time, but if I didn't know better, I would think I was his only client.
Kody H..
As always, a seamless and excellent experience with the guys at UHM! Highly recommend for both personal and business uses to refinance.
James G..
Union Home Mortgage takes the intimidating mortgage process and turns it into a friendly, stress free relationship! Mark Hester guided me through the process seamlessly. I had MANY questions, all of which were addressed promptly and thoroughly. Thank you Union Home Mortgage!
Bobby F..
I was very satisfied with UHM. I am impressed with the professionalism I encountered from Mark Hester. I felt he was working in my best interest.
Wendy O. .
Good experience! Parties involved in helping me were just an email away and quick to respond. Very accommodating. It gave me a run down of what to expect.....that is so helpful! This isn’t an every day experience for us!
Robert B..
Excellent people and process for both our VA and VA Re-fi! Thanks for all of the help!!
Justin L..
UHM did our original loan in 2019 and we had a great experience because it was a very personable transaction. And then they reached out to us again when interest rates dropped and saved us a ton of money in the long run. Mark Hester was great communicating everything through out the refi.
Abby R..
Very good. Easy and quick. I am too busy and would have never refinanced if Mark hadn't reached out and taken care of all of the legwork.
Teresa R. .
I am very happy that they contacted me on refinancing. They did almost everything for me. They answered all of my questions. My experience with UHM has been a great one.
Kody H. .
It’s always a breeze and easy process to work with our friends at UHM - they’re top-notch in their field and truly professionals in the business. I only recommend UHM, specifically Mark, Collin, and Matt. Great guys to always work with and very thorough, friendly, and communicative!
Laurie P. .
Excellent experience! I had many questions and Mark Hester responded immediately to answer all of my questions. He is an asset to your organization
Barry D. .
The process from start to finish was impressive. Mark Hester kept me informed of any updates and or changes throughout process. Every detail was timely and on point. Thank you so much, Union Home Mortgage! You've exceeded my expectations.
Nitasha G. .
I appreciated the opportunity to lower my interest rate by refinancing the loan, the experience was very fast and painless this time around. I have enjoyed the ease and convenience of the online services as well. Thank you!
Louis C. .
From start to finish Union Home Mortgage was in great communication, and throughout the process was expedient, personal, and up front in all matters.
Hannah D. .
Great experience. Very friendly and informative. Very easy to communicate with and get ahold of.
Johanna W. .
Very attentive and helpful to make sure you understand the loan process. Great service and will always recommend them!
Chad D. .
Mark Hester was great to work with. He always got answers quickly and made me feel "in the loop" on where my loan was at throughout the process. He made what is typically a stressful process feel very smooth and simple.
Nicholas D. .
Mark was very helpful in explaining the process while keeping things moving forward. He explained where all there may or may not be fees along the way to keep us informed of the process. Overall our refinancing was a quick and easy process.
Rachel D..
It was overall a very good experience. Thank you!
Melissa S..
I had a wonderful experience with UHM. Everyone I interacted with was extremely professional, helpful, and willing to go the extra mile to ensure that my paperwork was complete and that I had all I needed to proceed.
Timothy K. .
Overall it was a pretty easy experience. Mark Hester was great at getting back to us and helping walk us through the process.
Artis P..
Excellent service after the initial issue. Mark Hester was truly outstanding after assuming responsibility of processing my application.
Brian B..
I felt like Mark had our back all the way through the process. Even at the times I wasn't sure what was the next step he was very clear.
Gabriel D..
It was a positive experience. The process of home building itself was rough but UHM supported every bit of the way.
Byron J..
My wife and I were very pleased with how quickly this process went. When documents were needed, I would upload and contact Mark Hester to make sure he knew I completed my task and to verify if I needed more. Mark made this experience very painless.
John G..