Michael Jones
National Sales Manager
[email protected]
Phone: (440) 297-2485
8241 Dow Circle West
Strongsville, OH 44136
NMLS 260501
MLO.003170.000
Mike graduated from John Carroll University in 1987 and began his career in the mortgage industry five years later. Mike has been awarded into the President’s Club and Customer Service Club multiple times throughout his career and continues to succeed. Seven years ago, Mike was promoted to National Sales Manager. During this time, the Origination staff has increased over 200% and sales volume has increased to 3 billion. Mike is happily married and the father of two boys. In his spare time, he enjoys volunteering as a basketball and baseball coach and at his church. Most importantly, Mike loves spending time with his family and friends.
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What Customers & Realtors Say About
Michael Jones
82 five-star reviews
Corey J.
08/14/2026
Getting a mortgage through UHM has been easy and smooth both times I have done it
Kalie B.
08/10/2026
As first time home buyers, we felt very informed and well taken care of throughout the process. We were never waiting on Union Home when we had a time sensitive request. Mike was extremely helpful and gave us confidence that we were making the right decisions.
Elana L.
08/06/2026
My experience with UHM was great and I feel that I was set up for success at every step. Everything was explained thoroughly and I felt comfortable asking questions when needed. Mike was regularly available to me and was great at breaking things down for someone who has not been through the home buying process before. I felt that I had the UHM staff in my corner and am very happy with my experience!
James T.
08/05/2026
Union Home mortgage was a great help in buying my new home. they were extremely transparent about what was going to happen and the process of how it works
Spencer S.
08/05/2026
My experience with UHM was extremely easy and my loan officer was always quick to respond and answer any of my questions.
Ryan L.
07/20/2026
world class
Mikalya K.
07/07/2026
Overall, our experience buying our first home could not have gone any better. I am so thankful to work for a company that provides such excellent customer service, especially now being a borrower myself.
Donovan B.
06/12/2026
Very easy to start and finish. Mike was very responsive and helpful!
Donovan B.
06/04/2026
Very easy to start and finish. Mike was very responsive and helpful!
Joseph H.
05/27/2026
Couldn’t be happier with our experience! World class people at UHM from top down! Just want to say thank you to Mike Jones for everything. We truly appreciate all your help and expertise throughout this process.
Sydney W.
05/14/2026
Great!
Stacia T.
05/11/2026
Great experience!
Nickolas A.
04/26/2026
Everything was great!
David H.
04/22/2026
Wonderful. Closed on time with no issues at all!
Benjamin L.
04/21/2026
My home buying experience with Union Home was fantastic. We closed on our home within 8 days of application - fastest ever. The transparency, efficiency and vigilance of the loan officer (Mike Jones) and ops team made all the difference. We were never left wondering where the loan was and we were able to resolve the few bumps we ran into quickly. I can’t wait to buy another home (or refi) with Union in the future.
Trenton S.
04/20/2026
A great experience and a speedy fashion
Alexander B.
04/07/2026
UHM always does a great job communicating and petting me know where my file is at.
Trevor S.
04/02/2026
My overall experience with UHM was a 10/10
Deaven C.
04/01/2026
It was a 10 out of 10 experience and Union Home Mortgage kept their promise of getting us in our first home.
Joseph B.
03/09/2026
UHM was fantastic to deal with. Fast service. Went above and Beyond to help answer all questions and help us make the best decisions for our situation, Highly recommend. Mike Jones and his team were awesome
Stephanie S.
02/17/2026
Between the contact from Mike throughout and the video and text updates, the process was smooth. I would definitely recommend Union Home Mortgage to anyone buying a home!!
John S.
02/17/2026
I love UHM! Thanks Mike and everyone.
Brenden N.
02/02/2026
Outstanding, couldn’t have asked for a better company to work with
Shannon F.
12/26/2025
Madison F.
11/19/2025
Mike was great to work with. Called him many times and was always very responsive and on top of things
Laura L.
10/29/2025
The entire loan process was smooth and stress-free. Communication from everyone involved was professional and clear. Everything moved quickly and efficiently!
Kaila H.
09/02/2025
Kenneth Z.
08/15/2025
Craig P.
07/15/2025
Great experience, fast and easy
Christian K.
07/15/2025
It was great, Mike obviously knows his stuff and he was able to communicate that to me in a way that helped me understand my side of the process better and allowed me to make educated decisions regarding my loan. Fairly painless, I was told of everything I needed to do and i was able to have all my questions and concerns addressed.
Gianni D.
07/14/2025
My overall experience with UHM was quick and easy. Mike took care of me and went the extra mile to get my appraisal fee waived!
Paul B.
05/22/2025
John Z.
03/18/2025
Really enjoyed working with my Loan Officer! Communication was fantastic. Enjoyed the app which made it vert easy to provide all required documentation.
Marco R.
01/23/2025
Lynn F.
01/08/2025
Anna E..
Overall, my experience was great. I bought my first house with little to no issues.
Kristin H..
UHM treated us as if we were the only ones who mattered. The process was simple and quick. The knowledge of our loan officer was second to none.
Donald G..
Great Loan Officer. I will refer all my family and friends to him. Great process, timely and love status videos. Great closing process.
Luciano M..
Amazing! Buying a house is a stressful process and having my mortgage taken care of without my having to do much at all was nice.
Katalin M..
Mike was great in the process of explaining every step and keeping us updated. When we had questions or we did not understand something he had the patience to explain over again. The overall process went really smooth. Thank you, Mike! Thank you to the entire team!
Heather R..
The whole experience was quick and easy! It didn't take up tons of our time and I didn't feel stressed out during the process. I'm very happy that we made this decision!
James B..
Absolutely excellent. Everyone in this company is so knowledgeable and was there for any questions we had. I am very pleased with how smooth this process was because everyone says it always rough but it wasn’t even close to rough. I appreciate Mike Jones for all of his hard work and dedication.
Christine C..
Mike Jones was courteous, friendly and efficient. The overall experience was stress-free.
Paul H..
It has always been a good experience. The first one was buying our first home 18 years ago with Brian Coleman while our very young daughters were coloring at the table to dealing with Mike Jones over the phone and via email refinancing. We trust UHM.
Marissa L..
It was the best experience. Union Home Mortgage really cares about their customers and really made sure we understood the process. Mike was the best!
Brent D..
Best in the business, great to work with!
Cody N..
Very pleasant experience. No hassle and quick. Easy interfaces to upload documents.
Erin M..
Process was quick and easy. I submitted my app on 8/14 and closed exactly one month later on 9/14. My LO Mike Jones was great and always called me if he needed to talk to me about anything or request documents. Overall great experience.
Chad B..
Big financial decisions are never easy and are very stressful. This is especially true with an area in which you are not particularly educated. UHM helped alleviate the stress by making sure I understood what was happening every step of the way.
Crystal F..
Great experience. The loan officer kept me updated every step of the way, whether through automated emails or personal phone calls. He was very knowledgeable and willing to answer all of my questions in detail.
David G..
The loan officer clearly explained the process and terms. He provided good options and advice. The communication was excellent throughout the process. I would highly recommend.
Jennifer H..
Fast and easy process. Mike took the time to review rates and terms with me and was very informative.
Bridgid L..
Very smooth process. I knew where my loan was in the process and the communication was great!
Amy Y..
Overall experience was excellent. Thank you for working hard to make sure my family will enjoy our new home for years to come.
Lew K..
Mike has always done very well with people I referred to him and my own loans.
Mianne H..
I've had experience with other mortgage companies. Union Home Mortgage is absolutely the best! You won't find better service anywhere else.
Michael E..
From the start my loan rep, Mike Jones had my best interest in mind. He was available at all times to answer my questions and walk me through some of the more difficult parts of the loan and home purchasing process. UHM was there for me throughout. Thank You.
James J..
Easy. Mike walked us through everything, helped us determine if refinancing was smart to begin with, then once we proceeded everything was easy. Uploading to the portal was easy and Mike was able to see the documents and call me the same day if anything was missing.
Lisa M..
It couldn't have gone any better. I always recommend UHM to my friends and family. The service can't be beat. I have had at least 9 dealings with them, either refi's or home purchases and would never think of switching.
Connie W..
The entire process from application to closing was amazingly flawless. Our loan officer was on top of everything and kept us informed and on track.
Beth W..
All I can say is class act company who cares about their customers. UHM is the best!
Michael K..
World class. Made me feel like a partner. Had fun and got it done on time. Mike Jones kept his promises and delivered on a great loan.
Jenai S..
My overall experience was great. Mike explained everything as simple as possible since we were first time home buyers. From beginning to end the experience went better than I had anticipated.
Drew H. .
Throughout the entire home buying process, UHM stood out from any other lender based on the stories I have heard from family and friends. Each department was influential in making the process world class, and I would never turn a prospective borrower to another lender. UHM is the best - huge shoutout to Mike Jones!
Laura B. .
I had a great experience being a first time homebuyer. My loan officer was fast and on top of things. I could not have asked for anything better. Thank you UHM!!!
Adam B. .
I think UHM provides what they promise. The process is easy when you have the help of amazing workers!
Mary P. .
From the first phone call through the closing process, I was kept informed and up to date. The customer service and our experience was excellent. Thank you Mike and team for all the support!!
Allison B. .
Mike was great explaining discount points and made the process simple. The emails giving updates were excellent.
Rebecca S. .
My situation was unique and complicated and UHM got the job done. I've gone through 3 different home buying experiences, and I would say this was simply outstanding compared to the other experiences I've had in the past.
Nicholas A. .
The refinance process with UHM was fantastic. Mike helped us through every step of the process, and helped us understand all of our options before we made a decision. I would 10/10 recommend UHM to friends and family to use!
Brian T. .
Mike Jones was very responsive and took care of a lot of things for me, while dealing with an anxious applicant. I appreciate Mike and UHM and will surely refer anyone to your direction. Keep up the good work. I love when Strongsville businesses become leaders in their industry.
Megan B. .
We had a great experience with UHM. We were able to ask all of our questions and we were updated through the entire process. Thanks for making the process of buying our house so smooth!
Scott K. .
Mike Jones made me feel like I was the most important client he had. I was kept up to date on every step of the process. I never had a reservation to call him with any questions because I knew Mike would get back to me right away.
Cindy B. .
The ease of this experience has been mind blowing. Truly! I am humbly grateful.
Mark H. .
The help and understanding was the pinnacle. First time home buyers and the knowledge share was fantastic.
Matthew G. .
We are first time home buyers, and our experience with Mike Jones & Union Home Mortgage was a great one. He walked us though everything and made sure we had all the resources we needed to seal the deal. The process went super fast, and the updates after each step was complete kept us from getting stressed out. Thanks guys!
Kirby M. .
Mike Jones and UHM were incredible partners in our home buying experience! We look forward to the continued partnership and will highly recommend anyone looking to buy a home to UHM!
Michael T..
Very easy and communication was great!
Katherine Z..
I had a wonderful experience with UHM. Everyone I interacted with was extremely professional, helpful, and willing to go the extra mile to ensure that my paperwork was complete and that I had all I needed to proceed.
Lisa M..
As always, couldn’t be better. Mike Jones is the best!!!!!
Mae C..
Very pleased. With rising rates, good to have it locked in!
Hannah K..