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Ashley was wonderful to work with. She was quick to respond and was very knowledgeable!
The entire process was nice and easy. Ashley was always available and quick to answer our questions. Ashley and the UHM team efficiently communicated providing benchmarks on how our loan was moving the entire time. We have had numerous home loans over the years but this one was by far the smoothest.
We had an excellent experience with this refinance, which directly reflects Ashley's commitment to her customers.
UHM was very helpful in walking me through the loan portion of the home buying process. Ashley even connected me with a realtor and got the process rolling. Everything from start to finish was very clear so that I knew what to expect.
Working with UHM and our agent Ashley has been a breath of fresh air-the process was easy, she kept us informed and the progress videos were amazing.
Our UHM experience was great. Communication was excellent. All our questions were answered promptly and with respect. When we were missing a document we got friendly reminders instead of a delayed closing. I have an excellent "relationship" with my bank but couldn't get a human to talk with me about my refi goals.
I couldn’t imagine working with anyone else for the purchase of our first home. The process is difficult in general but the process with UHM was simple and our loan officer put us at ease.
UHM staff is helpful from start to finish in creating a positive, fast, and accurate experience. I felt important/valued, and felt the whole process was great.
It was a pleasant experience...much easier than when I purchased my home. I wish I had UHM then.
Ashley Lux was awesome and made the process so smooth! It was absolutely no stress. She understood the concerns, was ready to listen and provide her expertise and advise wherever she could, and literally walked us through the process every step of the way. Couldn't have had a smoother experience!
Ashley was very understanding of what we wanted and easy to reach when needed.
I honestly had a great experience with my lender, Ashley Lux! She was super kind, patient and very responsive to any concerns or questions I had. She was also good to go over any document she would send my way and was always willing to clarify anything when needed!
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