
Smooth and thorough. Not always easy to find every piece of paper, but the final product goes through.
It was a great experience, It was made very easy to follow, and as made easy on my end. They were very patient when I had questions and got things done very smoothly.
From start to finish Jonica was great. She was very informative, responsive, and professional. She made the process extremely easy for us, while at the same time making us feel comfortable.
I was always confident in the way Jonica approached each step she would make sure I understood and how I would go about completing the next section. Each time I spoke to Jonica she was so sweet and helpful and had a wonderful way of explaining in such detail.
My loan officer, Jonica Shoger, did an amazing job walking me through the loan process. She was on top of everything and let me know what documents were needed in order to hit the target closing date. She also made sure I understood all of the documentation and details of the paperwork.
Jonica was always available for questions we had and took the time to make sure we understood. We appreciated that she took to time to make sure we were comfortable throughout the whole process.
Great! Both times.
I was always confident in the way Jonica approached each step. She would make sure I understood how I would go about completing the next section. Each time I spoke to Jonica she was so sweet and helpful and had a wonderful way of explaining in such detail.
My loan officer, Jonica Shoger, did an amazing job walking me through the loan process. She was on top of everything and let me know what documents were needed in order to hit the target closing date. I truly appreciate all the hard work that went into getting my loan processed and approved.
We had a great experience. Jonica is the best!
Jonica was very personable, honest, and encouraging. Everything was handled in an efficient manner. We are so thankful for all the support and hard work Jonica put in to helping us finance our home.