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Our loan officer, Kristin, is such a joy to work with. She answered all of our questions and always kept up great communication. She is the reason we went with UHM and we are so thankful for her guidance through the process.
Every question that I had, Kristin and her team answered them. They explained everything in detail, what would happen, and how it would happen. I would highly recommend them.
I really enjoyed working with Kristin. From the beginning she offered a lot of great information and was helpful discussing various options. Any time I reached out with questions, she was very quick to respond. In addition to Kristin, her team was great with communication and extended the same great level of service.
UHM helped - really helped - us every step of the way. From underwriting to getting all of the necessary information to the closing attorney, the UHM team was there to remind and guide us through every step of the process.
Excellent Experience. Easy communication. Very helpful. Went above and beyond to make this an exceptional experience.
Thanks to Kristin and Julie.
Trying to understand the process, etc for refinancing seemed overwhelming and was something I put off for months. Once I connected with UHM and started the process, it went very smoothly and each step was simple to accomplish. My questions were answered quickly, and I never felt like I couldn't reach out to my loan officer if I needed to.
Kristen and her team did a fantastic job. Really strong communication and every part of the process passed seamlessly.
They got the job done quickly and easily. Fun to work with Kristin and Julie. They always returned my calls and emails, had all the right information and made the process easy.
From my first contact with Kristin, I was impressed with her ability, knowledge and speed. She kept me up to date every step of the way and insured that I was able to get my load approved on time and with no problems
Kristin from the start made sure that I understood the process and answered all my questions. Julie was wonderful at communicating with me as well when anything was needed.
From start to finish the communication between us was perfection. the friendliness of everyone we came in contact with was superb.
The UHM team (Kristin & Julie) were amazing from start to finish. They took us through the mortgage process and answered every question we had and were extremely patient and helpful to us when we had even more questions and needed to make adjustments throughout.
Kristin and the whole team made the process seamless. I never had to wonder where we were in the process and the communication with us was great!
We had a wonderful experience with UHM! The loan officers went to bat for us when our offer was on the table, helping us to beat out competing offers, and they front loaded work to allow us to breeze through underwriting without any surprises. We will happily recommend their customer service!
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