Fantastic throughout! As noted, Mike and the UHM team were clear in communications; very responsive; flexible; and candid in explaining the trade-offs of aspects of how we made our offer. Plus, they got us to closing on a rapid timetable, which was another thing that made our offer stand out.
The whole process was very quick and easy for me. Even when I was behind on submitting documents, Michael and support staff would send me reminders and make it really easy and clear what I had to do to get to the next step.