Top-notch. Ryan Heyman made the difference.
Fantastic service! Ryan Heyman was wonderful to work with.
I had a really great experience. Thanks, Ryan!
I had a very good experience. I was able to retrieve my old loan details, make comparisons with today's rates, and see how refinancing would keep some money in my pocket, break even on the refinancing costs in a short time, and help me pay off the loan in the same amount of time.
The whole process was made simple and stress free.
Good experience. Everything was handled online with the closing at the title company. Perfect. Rate seemed pretty competitive, too.
Fantastic, superb, and brilliant are the three adjectives I'd use. Thank you.
It was easy and the lawyer came to house to sign the papers.
It was great! Like I mentioned earlier, Ryan was wonderful and made the process so easy. I also felt the video clips helped as well.
Very accommodating to our needs, quick and courteous, and no hiccups along the way!
UHM's approach of constant communications as well as the entire online abilities says a lot about UHM and the focus on the customer experience. We would certainly use UHM again when the need arises. Our loan officer was also very responsive with detailed explanations for our questions. Thanks, Ryan!
I was very pleased with my overall home refinance experience. The rates and loan costs were very competitive and the customer service was great!
Good people, good service and a GREAT RATE!! It all adds up to full customer satisfaction!
Very professional with the willingness to tackle every obstacle. Always keeping me informed of the progress and always available when I had questions.
The process was streamlined being a current customer. Communication was quick and concise. Closed quickly without any issues. They also had better percentage rates that the other companies I had contacted.
After having my mortgage bought and sold 3 times thru different mortgage companies bankruptcies, it was nice to find a home at union.
The experience was great and quick considering I changed financial institutions on the refinance. Everyone I dealt with associated during the process was courteous. This is my first loan with UHM so hopefully the payment process, etc. will remain smooth.
Got connected to UHM through Own Up and had a great experience with Ryan, the UHM team, and the closing. It was convenient, professional, and incredibly easy to close at home!
Our refinancing experience was excellent. Great rate and communication with staff. Paperwork was done easily online and did not take up extended periods of time for completion of forms. No stress was involved at all-they did all of the work. All questions I asked were answered thoroughly.
Smooth and easy from the first email requesting a quote on interest rates to closing at our home. They even made it happen faster than they thought they could, which was great. Very happy, thank you.
It was a very pleasant experience. All questions were answered in a timely manner. My loan officer was professional at every step; start to finish.
Excellent experience! Very quick and professional. I was thinking about refinancing for a while and called my previous mortgage holder Fifth Third and they were not responsive at all! Finally decided to refi when rates hovered around 3% after hearing radio commercials on WTAM with Bill Wills.
Good experience, good follow up and communication along the way. Loved the automated technology communication with education and easy to follow instructions. Very efficient. Ryan is a great loan officer, very responsive and provides a good customer experience.
Great experience. Happy with the process and with the results of our refinance.
It was quick and painless to refinance with Union Home Mortgage.
Start to finish was very fluid. Our loan officer was organized and kept us informed at all times.
I appreciated the ease of application, response time after submitting application, use of email and text reminders/responses, and the great rates.
Picked UHM from a advertisement and glad I did Ryan a loan officer was very informative and helpful with the whole process!! My rate was kicked in and went from a 30 yr. to a 15yr. Only dealt with one person the whole process which was nice. Great job!!