
Thanks so much Shad. Your reaching out to me when you did on the refi was such great timing. You've been a serious blessing to us — and I don't say that lightly. You'll be my go-to guy as long as you're in the business and I'll refer anyone looking for a mortgage to you.
It was awesome! Shad and Winston were helpful throughout the whole process.
It was a great experience. They worked with me and were upfront and honest about the process. I was never left feeling like I was lost. Great customer service and an easy process start to finish.
Truly outstanding and personal service. Shad and Sean were instrumental in making this as smooth as possible!
It was great. If I had to buy another home, I wouldn’t think twice about using anyone else except Shad Marshall.
The refinance process was extremely simple. I provided the typical information to the LO and he and his team did the rest. I was updated and educated along the way through to a quick and courteous closing.
Outstanding. Shad offered a superior level of service.
My experience with Union Home Mortgage was terrific! Shad and Winston kept me up to date every step of the way - and with courtesy and professionalism. They are subject matter experts in their field. I would highly recommend them and Union Home Mortgage! (and I have).
We could not be happier with our experience. Our loan officer Shad helped us get a grant that was a game changer for us. He also stuck with us over the year it took to get us in the right place to qualify for the loan we needed. You guys have helped us achieve our dream!
If we ever refinance or purchase a new home we will definitely be using Shad!
I can not speak about any other agent of UHM but Shad Marshall was awesome and very knowledgeable in his line of work. He would send us helpful informations on credit scores, loans types ect. He was always ready to answer any type of questions that my wife and I had.
UHM got my refinance moving quickly and made the whole process as easy as possible.
Great experience. Always in the loop with status of home purchase. Any questions we had were answered immediately. Highly recommend UHM VA loan. Look forward to working with UHM in the future. Will steer people that I know who are interested in buying a home to consider UHM.
Excellent care and customer service. The experience is like having a knowledgeable and caring friend with me - every step of the way.
Our home buying process took about 5+ months as we bought a spec home. With the volatility of the market, Shad Marshall and his team provided us all the information that we needed to make the process as smooth as it can be. They were the most patient with all the struggle that we went through with our builder. They were very organized and timely when requesting for documents. We also love the app that shows you the comparison between different rates and the breakdown of the cost. We were very happy that we went with UHM to purchase our forever home.
My overall experience was quite good due to our loan officer, Shad Marshall. He’s a real professional!
Everyone we spoke to was kind and courteous. I liked the application that allowed me to see different terms with different rates and price comparisons. Everyone answered my questions the best they could, and if they couldn’t answer them, they found someone who could!
Clear instructions and guidance from the beginning until the end. Friendly and courteous throughout the entire process. Available when I needed answers.