Shannon was so helpful and knowledgable. She made the loan process very easy.
Shannon was very knowledgeable and responsive. Communicated frequently the status of my loan.
Everything moved quickly!
The people we worked with were very helpful. They answered all my questions. They explained everything and moved quickly.
The ease of the process was great. Shannon and Matt kept us up-to-date on each stage of our loan process. No delays to get to our closing date. They were very friendly and we enjoyed working with them both.
Shannon and Matt are absolutely the BEST at their jobs! I would recommend them and UHM to anyone who is looking to purchase a home.
As first-time homebuyers, we had heard all of the horror stories of applying for and getting a mortgage, but they made it a breeze. We are so happy with our decision to use Union Home Mortgage and are so thankful that they made this pivotal moment in our lives so wonderful!
Great experience - good communication and helpful resources. Thanks!
Very efficient, very courteous, and wonderful to work with.
I had a great experience. They were there to soothe me whenever I need it.
It was an excellent experience. I can't think of one bad thing to say.
Overall great experience and I would refer any of my friends or family if they are in need or mortgage services.
The mortgage process went so easy and smooth. Shannon, Matt, and the rest of the UHM team did an excellent job. Thanks!
The guidance given to us by Shannon to be able to get the most out of our refinance was amazing!
It was a pleasant experience. Even through the COVID-19 issues things went smoothly. Only in person I dealt with Velita A. Faulk (notary) and she was very courteous professional and timely.
I am very happy with all the services UHM has provided. The staff was knowledgeable and worked quickly to get a closing date. Thank you!
Trouble-free and smooth closing.
Our overall experience was wonderful from the start to the process to the very end!
My overall experience so far has been very good. My loan advisor is very easy to talk to and always responds promptly to my questions. I would definitely refer friends and family to go through Shannon Hennegar if they are looking to refinance or purchase a home.
Easy plus Shannon and Matt did a great job!
Very professional staff, friendly and explained exactly when and what would happen.
Matt Clark has done my last three mortgages. Upon calling him I found that he now worked for Union Home Mortgage. Through Matt I was introduced to Shannon Henegar. The two of them could not have made the loan process any easier. By far the easiest experience I've ever had!
I could not have asked for a better experience. My Agent recommended UHM and put me in contact with Shannon. Within minutes, Shannon contacted me and started the process for pre-approval, on a Sunday evening!!! I had my pre-approval the next morning.
UHM was professional and very helpful. I had lots of questions and they had all the answers.
Went well and saved me a lot of money for the lifetime of my loan. Process was not too time consuming.
I had a very awesome experience with my loan officer and I would recommend them both to a friend and family member.
Overall it was a positive experience and I would choose this lending institution again. The staff was friendly and helpful throughout the whole process.
Overall this was an easy experience. Shannon was extremely helpful and took her time to explain everything.
I have to say my overall experience was great. The loan officers were on top of everything and kept me informed every minute and every step of the way.
I'm that customer that has questions and needed some hand holding to get through this process, and Shannon and Matt were there for me every step of the way. Also, the gentleman that came out to sign me up at my home was Awesome!!
Shannon and Matt were great to work with. We couldn’t have been more pleased with their professionalism and friendliness.
Our experience was seamless. Shannon went above and beyond to get us a pre-approval letter on the evening we made our offer. The loan process went smoothly and efficiently.
Overall great experience! The online process was easy and efficient. The team was very responsive and professional. I have no complaints.
I contacted UHM after speaking to a coworker who recommended them. Everything from start to finish was easy and seamless. The step-by-step process was very clearly explained, and the videos were helpful as well. I’m so happy that UHM helped me get into a home of my own! Thank you.
They were polite and rejoiced with me and kept my credit safe! Overall they were wonderful people who helped me through a very stressful time in my family's lives.
Matt and Shannon were amazing. From starting our journey on a holiday weekend to helping us make sure our offer was accepted all the way to the closing table. They answered every question and were super patient with us as we gathered documents they needed.
It was a fantastic, simple experience. The loan officers were available to answer questions at any time and were very easy to talk to!
This is our second refi with Shannon and both times it went very easy and pain free. Thanks again!
Hands down the best experience we've ever had buying a home. Shannon was professional and friendly and Matt was readily available for any questions or to help with paperwork. We will definitely use Union Home Mortgage again. Thank you for an awesome experience!
It was a good experience overall. The team handled everything in a timely matter.
From start to finish, the team was very helpful walking me through the process.
Shannon Henegar was so personable and easy to work with. She explained everything completely and was so nice, professional and informative.
UHM was very helpful when completing the home-loan process. This was my first home loan, and Shannon and her team's willingness to walk me through the steps and answer all my questions was very helpful and comforting.
It was wonderful to work with Shannon and her whole team! Very efficient, clear communication, and thorough explanation of the process!
Incredible experience! So very happy to have a mortgage with Union Home. Thank you for your help in attaining this beautiful house.
I enjoyed and appreciated everyone in the team at UHM. They made buying my first home much less stressful than I imagined it to be. All my questions were answered quickly along the way and I was updated throughout the whole process. Thanks again!
Great experience. Everything went so well and the team was so helpful.
Working together with UHM was a wonderful experience. The whole team was knowledgeable, experienced, friendly and personable. Throughout this process I was able to see that it’s not just a job. They care about the individuals they work with and take pride in what they do.
My overall experience was excellent because they knew I was a first-time homebuyer and didn’t hardly know anything about getting a house and the process in buying a house! All of the team members answered any calls that I had and explained what was going on in the process!
It was a wonderful experience. I would definitely refer a friend or family to UHM!
Every one was professional, friendly, helpful and informative. An absolute excellent experience all around.
Overall experience was great home buying is a process, and UHM did their best to help me maneuver through the process as stress free as possible
Overall my experience with UHM was wonderful! Very professional and smooth process. Shannon was a pleasure to work with, and communication was top notch. Any concerns or questions I had were treated as priorities. She showed her loyalty to clients and to retaining them, and for that I am grateful.