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The process was well explained, my questions were answered so promptly, the people were very friendly and personable. My experience was really great. I began a refi at another company and things were moving so slow that I cancelled with them and came to UHM! So grateful I did!
Just fantastic. Love that we could do so much over the phone and internet. Thank you Theresa! You’re a rock star!!
The app made communication easy. I loved that I was able to scan documents to my loan officer, Theresa, immediately. The customer service is what will keep me referring my friends though. Theresa truly was a blessing. She was helpful, patient, and knowledgeable through the entire process. 5 stars, 10/10, Excellent!
Very satisfied from beginning to end, our questions were answered immediately and thoroughly. Our loan officer Theresa Dmitruk made sure everything was received that helped us close without any issues. Theresa was very calm even with all the questions myself and my fiancé had. Very impressed!! I will be referring Theresa and UHM to anyone and everyone.
Amazing! The whole process went so smoothly! Theresa worked so hard to make this process go perfect!
The experience was very quick overall and I ended up paying less in closing then I originally expected, which was a great relief!
My UHM loan officer was unconditionally recommended to me by a trusted friend. I was told she would work with me, talk to me, and find the best options for me. She did this, even when I lost focus, and always acted as a friend who happens to be a mortgage expert. Friend first, mortgage loan officer second.
Theresa was very patient with everything I had going on. She was very accessible when I needed her at any time. The system they had put in order to sign things without having to go anywhere and signing online was very convenient, I loved that.
Literally everything was amazing I’m so grateful for you guys.
Theresa forged ahead to make getting a new home for me and my kids a possibility. I am truly happy and grateful for everything she has done for us.
Theresa was efficient, courteous, and very compassionate about my specific situation. Her line of communication was always open and she was there when I needed encouragement throughout the entire process. I am very fortunate to have worked with her and I will continue to recommend! Thank you.
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