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A five star experience. The experience from initial meeting when I decided to move to Asheville from Ohio through my closing was literally a pleasure. I felt respected, supported and valued as a client by The King Group. Also, the UHM app and online tools were very helpful.
This was a professional, easy, convenient and timely process. Donna King and her assistant were exceptional to work with.
Incredibly helpful, attentive and very professional. I would highly recommend UHM and Donna King to anyone looking to purchase a home.
Donna did a great job getting things lined up in order and with simple instructions to follow. From start to finish we had a loan officer who did things that help eliminate the clients efforts to do. Hopefully in the future I can send some clients her way.
Union Home Mortgage was fast, friendly and responsive with a convenient, modern, web-based system for document upload, signing and management, and helpful automated updates. I felt well taken care of the whole way through the process.
The overall experience was very good. Donna & Jeff were excellent to work with.
From start to finish the process was clear, our loan officer kept us in the loop, and worked us through the entire effort with professionalism.
Overall good experience. Donna and Jeff were helpful and understanding.
Timely communication and clear expectations throughout the process. A pleasure to work with.
Super satisfied and couldn't thank Donna and Jeff enough. They really made it an easy and painless process.
Always a highly professional experience with accuracy, timeliness and courtesy. Donna King and her team are a dream come true. This is my second mortgage with UHM purely because of the great service from Donna King And her support staff. Donna came highly recommended and now I understand why.
Very pleased with my refi through UHM. Got an excellent 15 year rate and working with Donna King is always predictably excellent. She is experienced, thoughtful and efficient with every step of the process.
My experience was wonderful. Communication was timely, professional and not overwhelming. Everyone I spoke with was pleasant and offered additional service if I had any needs.
Union Hime Mortgage has exceeded our expectations in helping us obtain a second home that will change our lives! I have been in the real estate industry for 45 years and closed thousands of transactions. Union Hime Mortgage is the best!
Union Home Mortgage, specifically the Donna King team, was an absolute joy to work with! They are all friendly, knowledgeable, kind and considerate. All of my questions were answered in a timely manner and I felt supported through the entire process.
Donna King made our experience buying a house one that we won’t forget. We owe it to her to make sure everything was done to make closing a success. Donna communicated with us either through email, text or phone call to let us know what step was next. We were always informed and never in the dark.
So happy we went with you for our first home. Everyone I spoke with was always helpful in every way possible. 100% using you again in the future.
Wonderful! Extremely professional and kept us up to date. I could always call with any questions and got a quick response.
Excellent experience. Great tools communicated via email, excellent response time, and very professional process. Would recommend to anyone.
Everyone we had contact with at UHM was friendly, kind, patient, and knowledgeable. I felt very well informed throughout the process. The UHM team kept everything on track and things went very smoothly!
We had never heard of UHM prior to this experience. We were looking for a lender familiar with the market where we were purchasing. The agent we were using recommended UHM. They really were quite efficient and very helpful. I especially enjoyed their method of contacting us two times per week.
The King team was very patient with me. Special kudos to Camilla who handled all the details. Also to Bill for getting a document for me rather than me having to travel across the state to retrieve. The entire team was on the ball and pleasant to interact with each and every time!
The team worked to make the process as simple as possible. Very efficient, they stayed in touch so I knew what was needed. Buying a home is stressful at best. I appreciate the support that was provided
From start to finish we were thoroughly taken care of. Every question answered, concern alleviated and they went the extra mile by keeping in touch and making sure we understood the process. Now we are in the house of our dreams and couldn’t be happier. Thanks UHM!!!
You folks and especially Donna King run this business like a well oiled machine.
Thanks for all you did.
The best part of my experience was working with Donna, Camilla and Bill. All three were wonderful about explaining everything in a language I could understand. Also, they were so patient in helping me gather the information they needed. I’m very happy to have met them and worked with them. I would absolutely recommend UHM.
We are very grateful for the UHM team. We had a great experience from start to finish. Thank you for all of your help. We could not have done this without you!
Overall I am extremely satisfied in my experience. They handled my loan with such care, and in a timely matter. I felt like I was a friend or family member that’s how good they took care of me.
My husband and I were very satisfied with the quality of service we received. It was very easy to talk to all members of the King Team. I appreciate the short videos at each step that explained the process.
The King Team was excellent in their expediency, courtesy, and responsiveness. Any questions or concerns were handled fully and immediately. I also KNOW that Donna, her team, and all involved moved like lightning to not let that stop this train from making its destination on time.
It was a great experience from start to finish. Everyone was very helpful and knowledgeable.
My experience was absolutely fantastic. The team was as helpful and cordial as I could ever expect. They truly represent the culture of North Carolina. The process was well defined. The responsiveness of the UHM team was the best I’ve ever experienced in the mortgage application/approval process.
Excellent, professional, experienced, and great to work with.
This is the second time we have used your services and there’s no one else I would rather work with. You all made this process seem so easy and stress free and that means the world to me. Thank you for answering my calls and text regardless of the time or how silly my questions or concerns were.
I had nothing but excellent service. Donna was wonderful and extremely helpful. I definitely will recommend UHM to everyone I know.
Donna was easy to converse with and made the entire process a pleasant experience. She was patient, competent and very helpful throughout my search for a home. The closing date was accomplished several days sooner than I had expected. It was a very good experience.
Donna King is an absolutely phenomenal individual to work with. The video packages I received were comprehensive and easy to understand, as a first time home buyer. Her team is professional, friendly, and I felt went above and beyond for me as a Client. I plan to use her again if I ever need to relocate for work.
My experience was fantastic! Donna and her staff went above and beyond to help us refinance. Thank you all!
UHM was absolutely wonderful! They made the entire process go so smooth and easy for us, and every time we were in communication with any of the employees, they were extremely friendly and helpful.
Our experience was exceptional. Our interactions with Donna and her team were enjoyable. It’s true. This experience was beyond pleasant and I feel that we truly experienced great customer service.
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