
The process was pretty smooth overall considering the complexity of our issues. The timely emails we received kept us up-to-speed and the overall process was fairly quick.
Don Russell and his staff are knowledgeable, fast, efficient, and get the job done when others can’t. They answer your call at any time and make things as convenient as possible.
Don was a pleasure to work with. He helped me with both my mortgage and refinance. Overall a great experience. Always kept me informed as to what was going on and answered all of my questions in a timely manner.
Don and Riam both responded in a timely fashion to all my questions.
Best mortgage experience ever.
Best mortgage experience ever.
Excellent.
Wonderful professional experience who know absolutely everything about the entire process and all things involved. Zero surprises, complete transparency, amazing communication, never left in the loop or confused about anything. Made buying a home extremely hassle free and non-stressful.
It was great; very easy and a smooth process. Loan officer and processor were very responsive and always available.
Don and Riam were top notch and provided excellent service. Thank you!
We have multiple loans with UHM and all have been exceptional service.
Wonderful professional experience with people who know absolutely everything about the entire process and all things involved. They make you feel like family and not just a stranger borrowing money for the biggest financial decision/investment in your life.
It was an excellent experience. No surprises. Everything was disclosed and transparent.
I had a great experience from start to finish working with Don.
Great, painless experience!
The experience was seamless. From start to finish Don and the staff provided a high level of service and took care of all our needs.
The experience was seamless. From start to finish, Don and the staff provided a high level of service and took care of all our needs.
I have only good things to say regarding my experience. It was a pleasure working with Don.
I have only good things to say regarding my experience. It was a pleasure working with Don.
It wasn't as bad as I had remembered in the past buying a house. UHM were very efficient and timely in the process, they kept me well informed along the way.
Fast. Efficient. Communicative. Everything I want in a stressful enough situation of buying a house.
The experience and patience of the all the people that we worked with made this process bearable. This was not our first refinance, and the procedures have changed but not the paperwork. Nevertheless, this was worth the time involved. This refinance will make our lives much easier in the future.
Great experience! Donny Russell provided the personal touch that will keep me as a future customer. I will happily recommend Donny to others.
Donald Russell is extremely helpful and I knew he would make this experience as simple for me on my end that he could.
I was very pleased with my loan officer, Don Russell. He was polite, courteous and he answered all my questions.