The best part of using UHM was Jenny our lender. Jenny was so knowledgeable and understanding of all our questions. We would text, email, or call Jenny with any and every question we had and she was always ready to answer them. I felt as if I had someone who I have known for years taking care of us.
Our loan officer, Jenny, was amazing at getting things to us at a timely manner, communicating everything to us, and overall made the process very easy for us! We were able to contact her at anytime and always received a response.
Quick, efficient, and friendly service. Gave me the best rate they possibly could and my agent was always on top of what was needed to get closing done as easy as possible.
Jenny worked with myself and my realtor every step of the way. I couldn't have asked for a better loan officer. Jenny was amazing with her guidance, availability, knowledge
Jenny is an awesome person and she was very knowledgeable of the loan products that were best for our situation. From start to finish our experience with UHM was great.
My experience with UHM was excellent. They had amazing communication, prompt replies, and personal connections throughout the entire process.
No complaints, very satisfied. Jenny was great!
Jenny Books was amazing, She walked me through every part of the process and answered my calls and inquiries any time of day and night
We could not have done this without Jenny Books. She is an amazing lending officer and truly an asset to your company!
Communication, explanations and efficiency. Jenny was wonderful to work with. Everything was explained and worked out to help our financial needs.
Our experience with UHM has been A+ from beginning to end. Jenny has been the most awesome, positive attitude, driven, motivated and energetic lender we have ever seen. She has truly been a tremendous help in our lending decision and process.
Jenny was not only very knowledgeable and personable, but she knew how to keep the closing on track. She made everything very easy for a first time home buyer.
Overall, it was an amazing experience. Jenny was just amazing! She was so personable and willing to help with anything! We loved working with her!
My wife highly recommended Jenny Books. Jenny Books kept me updated the whole time through phone calls and emails while dealing with some unexpected hurdles that we encountered during the process and I'm forever grateful for her expertise and kindness. Thanks again Jenny Books!
Jenny’s caring attitude and fantastic communication made it an overall great and easy experience.
“Communication and feeling like I was the only customer”.
“Wouldn’t trust anyone else with this life event.”
From start to finish, she was not only professional and knowledgeable, but also genuinely caring and reassuring. She took the time to walk us through every step, answered every question with patience, and made the entire experience feel personal, not just like another transaction.
Jenny is one of the best! She is patient, knowledgeable and communicative! I appreciate her spirit and willingness to serve.
The caring and support of Jenny Books who helped us each step of the way for our first home buying process. She made sure we were taken care of and answer our many questions extremely quickly and in a way that was easy to understand.
Jenny Books is amazing and I would recommend her in the highest regards I can!
Jenny was completely available and there to help us gain insight and understanding through the entire process.
Jenny Books was a dream and remained top tier the entire time. I appreciated having her on my side through the process and will will recommend her to everyone that I know who is in the market to purchase a home.
Jenny was responsive and helpful when I had questions!
I was very pleased with my service throughout the whole loan process. My loan officer, Jenny, was very helpful and pretty responsive.
I was very pleased with the entire process. Jenny responded fast & gave status updates.
Loan Officer was amazing. Jenny Books. Super friendly and supportive throughout the whole process. Worked quick with me to meet everything the title company asked for to allow for a smooth closing. She is efficient! Covers all the bases. Would recommend to first time home buyers or experienced ones!
Jenny was amazing and I absolutely will recommend her should the opportunity arise. She was very professional and I really clicked with her. So it made a very stressful process so much better.
Jenny's positive attitude and commitment made our transition from our house to the new one A BREEZE. I cannot express on how much I appreciate her availability, her patience to explain every single detail, her KNOWLEDGE! GET Union Home Mortgage as your lender. It is worth it and I recommend them.
Because of Jenny and Union Home Mortgage, I am now officially a homeowner, which is something I am incredibly proud of. Jenny did not just help me secure a loan. She helped make one of the biggest milestones of my life possible.
This week I closed on my very first home at 23 thanks to Jenny Books. Jenny and her team were incredibly transparent and supportive. Most importantly, she never gave up on me even during moments when I honestly wanted to give up on myself. That level of dedication meant more to me than she will know
Jenny Books is an amazing lender as is the whole team there. Jenny is professional, compassionate, and educates all her clients. If you are going to buy or refinance, Jenny is the person you want representing you.
Jenny’s knowledge, wisdom, and guidance turned what could have been an overwhelming process into a smooth and encouraging journey. She was there every step of the way, helping me navigate each decision with confidence until I closed on my forever home.
What I liked best about my loan experience was working with Jenny Books. No matter how busy she was, she always made herself available and made me feel like I was her top priority.
I was also amazed by how quickly everything came together. From pre-approval to closing on my forever home in less than 30 days, the experience exceeded every expectation I had. Jenny didn’t just help me secure a mortgage—she made the journey exciting, encouraging, and unforgettable.
Honestly, I can’t think of anything that could have been improved, every interaction exceeded my expectations. Communication was timely, the guidance was exceptional, and I always felt informed, supported, and valued throughout the entire process.
Jenny Books was simply incredible. Her knowledge, encouragement, and unwavering confidence guided me through every step of the process, making even the biggest challenges feel manageable.
Jenny and her team was wonderful to work with. I love how I got weekly updates. As a Realtor, the updates helped take the stress out of wondering where things stand. The customer service is exceptional! I look forward to working Jenny & her team in the near future.
Buying our first home felt overwhelming at times, but Jenny made the entire loan process so much easier. She was incredibly patient, knowledgeable, and always willing to answer every question we had, no matter how small.
We are so grateful for everything Jenny did for us and would wholeheartedly recommend her to anyone looking for a lender who genuinely cares about her clients. Thank you for helping make our dream of homeownership a reality!
Jenny kept us informed every step of the way, communicated promptly, and truly made us feel like we were a priority. Her guidance gave us so much confidence throughout the process, and because of her hard work, buying our first home was a smooth and exciting experience.