My overall experience was wonderful. When there were issues Brandy was on top of it to make sure that I was at ease.
It was not as stressful as we thought it would be. Our loan officer made it very easy for us to understand, she answered every question and concern. We found the process to be very easy and we learned some things in the process.
Overall, it was a great experience. Easy to work with and they were very understanding.
They helped me through a very uncertain and stressful time.
This woman and her team were so nice, informative, helpful, and went above and beyond with my loan. I am self-employed, and this was my first home so it was a difficult loan. She did it... just as promised! I cannot thank Brandy and her team enough! If I could honestly write her 1000 stars I would!
Brandy cared for us twice now and are happy with both closings. We thank Brandy and UHM for all of their services!
I had a very smooth process, brandy kept us updated on every little thing which was great! She was available to talk whenever and we we had question and didn’t understand something she took the time to explain it.
I felt very comfortable and that I could rely on UHM from start to finish when other banks were giving me the run around, it was a breath of fresh air.
Great experience and have already referred someone.
I wouldn't change a thing. Communication is always key. Everything went well..
Brandy helped us through all of the process and ensured that we were getting the best deal. I had 100% confidence in her and she kept us up to date the entire time. I could not be happier about the service.
The experience was great. We had constant and consistent communication on where we were at throughout the mortgage process and prompt answers to any questions we had. Talking to the selling agent at closing, she too was very impressed with Brandy. I am so glad we chose Brandy.
It was the easiest, friendliest staff I have ever dealt with. Thank you so much!
What a wonderful experience I had with UHM! What is typically a stressful life event felt seamless because of the professionalism and compassion from my UHM team. I have had more than a few mortgages in my lifetime and working with UHM was the best by far! Thank you UHM Indianapolis Team.
It was a very smooth process, I had the opportunity to work with Brandy and her team. They were all very friendly and on top of everything. Brandy went above and beyond to answer any questions and made me feel like I was in good hands.
I overall I had a very good experience with UHM! Very transparent about the terms of the loan and answered all my questions. Thank you Brandy and team!
Brandy and Maura were a pleasure to work with. The consistent and timely communication kept all questions at bay and the wonder away.
Brandy and her team were always easy to get a hold of, answered all of my questions quickly and honestly. I felt very comfortable with her and her team, they communicated with me constantly as to the status of my loan and/or what was needed from me.
Our experience with UHM was excellent! I would highly recommend to any family or friend to use them as well.
We loved working with Brandy Jones and her team! They are wonderful to work with and we appreciate their commitment to their clients.
Brandy Jones and her team were incredible to deal with. We had a great experience, everything went smooth from contract to closing.
Overall experience was great. The process was very smooth and it was easy to reach someone to answer some of my questions.
Brandy and her team were very helpful and informative. Easy to get a hold of and answered all our questions. Would definitely refer them and use them again in the future!
Brandy answered my calls and texts in a very timely manner. Overall they were very easy to work with and professional! This is the second time we used them to purchase a home!
We had a positive experience and would use UHM again and will recommend to anyone we know who might be looking to buy a home.
My experience was excellent. I worked with someone else and never even got a preapproval, and with UHM I got one over a quick call. They were so helpful and answered all of my many questions. Made a first time home buying experience a lot less stressful.
It was an honor and a privilege to work with the UHM team.
We were very pleased with the entire loan process. Very friendly efficient staff.
We needed someone who could assist us quickly and help us navigate a weird self-employment situation. Brandy's team did a great job getting us into our new house.
Brandy told me not to worry, communicated thoroughly and quickly. We worked through the process together and my mortgage process was smooth. Any time I was worried or had a question, Brandy and her team assisted with the utmost attention and care. I will most definitely be recommending them and I can’t even begin to thank them for helping me transition to this new portion of my life.
Very courteous, quick, friendly, to the point, and didn't sugar coat things when I asked questions. Very professional, and would recommend.
UHM provided fast, clear communication making the home buying process much smoother. We really enjoyed working with Brandy to get our mortgage setup.
Brandy Jones and her team were very efficient and informative through the whole process. They responded quickly, accurately, and provided everything we needed to prepare for our relocation from 2 hours away. Our experience was excellent!
My experience was great. The process was efficient and Brandy answered all my questions. I'm very impressed with the service.
Each interaction with the Jones Team was very personable. They took the time to listen to my concerns regarding my home search, and I feel that every effort was made to make it happen. I am extremely grateful to Union Home Mortgage!
Very pleased with our new home, and we appreciate everything UHM has done for us to make it happen.
I would use UHM again and refer all my family and friends. The process was seamless and easy. They went above and beyond to answer my questions. Always available by phone for questions.
Very pleased and very happy with the outcome. They were patient with us and we were working with them for a little over 2 years. If we were to purchase another home I would definitely go with UHM again.
Amazing, seamless process thanks to the team at UHM.
I had a wonderful and personal experience at UHM with Brandy, Amy and Maura. They answered all of my questions at all times of the day and explained things that I didn’t even know to ask. They were so wonderful to work with and I will definitely use them in the future if I need another loan!
Brandy and Amy were both so awesome! They are gems! Both efficient and friendly!! They made it painless!!
Brandy and her team are a joy to work with from the weekly status letter that she sends to taking calls whenever to answer our questions to informing us of what is needed to complete each step of the process so no opportunity for a surprise.
Brandy Jones was excellent! When we first needed pre-approved we contacted her in the evening. She told us what she needed and had us pre-approved that same night. All throughout the process if we had questions she was easily reachable and very knowledgeable.