Shannon mars walked me through every step and happily answered questions. She went above and beyond what she’s required to do. There were a couple times I was discouraged because of all the paperwork etc. and she was like we got this and helped me through.
Our over all experience with UHM was excellent, we were able to meet in person with Shannon if needed, she responded back in a timely manner and communicated effectively. Any questions we had for her were answered and explained for us to understand.
Shannon was very knowledgeable and always willing to answer our questions. She made the process easy to understand and work through.
I'm a first-time home buyer, so I didn't really have any previous experience to base any expectations on. My loan officer was always available when I had any questions. She seemed open and honest with me. There's nothing in particular that I could complain about.
Shannon was super helpful and was quick to respond to my questions. As a first time home buyer she made this experience very smooth and stress free.
Shannon was absolutely amazing to work with. She helped us every step of the way! No matter what time of the day she was always available and answered all my questions. She truly made the buying of our new home a pleasure!
Shannon made this stressful time of house buying very very great and she did a great job of going over and above with the fantastic service that she provided. Shannon was absolutely fabulous and I would recommend anyone to her!
Great job UHM. From the day we made an offer until we closed, it was only 25 days. Shannon and her team were fantastic . They guided us through the process and were always available To answer questions and assist us in getting thru the process.
Shannon Mars was awesome to work with. As a first time home buyer, she made the process so seamless! Next time I go to buy a house or need a loan, I will surely be using UHM again! Thank you guys for your amazing service. Shannon is awesome.
I had another bank lined up, however I picked Shannon at UHM because of how quickly she was able to partner with me and answer all my questions. She was friendly and fast. I was happy to dump my other slow loan company that didn't answer my questions well.