8564 E County Road 466 | Suite 305 The Villages, FL 32162
NMLS 1590253
FL LO84739
Pepper Kinzer is a Union Home Mortgage Residential Loan Officer, delivering world-class service and unwavering support to each client -- from the first discussion to closing – to achieve the dream of homeownership. With more than a decade of experience, she understands the needs of home buyers and is well versed in conventional, FHA, VA, construction-permanent, Jumbo loans and more!
Pepper is a native Floridian and 30 year resident of Ocala. She is a devoted wife and mother to her husband, three children and two “fur babies.” When she’s not caring for them or her clients, she enjoys cooking, gardening, home improvements and spending time with her family and friends.
The entire mortgage process for our new home was pretty amazing. I was in constant contact with Pepper, who kept me updated along the way. We closed in under 30 days!
Cynthia H.
07/23/2026
Working with UHM was a pleasure from start to finish. The entire application process is fully electronic and can be completed quickly. The system prompts you each step of the way and notifies you when a document is needed or needs a signature. Whenever I did have a question my loan officer was always available to answer any and all questions. I recommend UHM without hesitation.
Kerry C.
07/01/2026
Pepper and Ada are outstanding.
John S.
06/22/2026
Pepper is amazing.
Mandy M.
04/14/2026
The introduction to UHM was easy, and the use of the app really made the application and documentation aspects of the lending process fast and efficient. I liked the apps indication of phase of the loan. I had a wrinkle with one requirement of a bank and UHM shifted my loan to another bank and kept on track with my closing. I really appreciate the effort that went into my loan.
James G.
03/23/2026
Successful experience; great communication from Pepper; be prepared to qualify for credit in 2026.
Matthew F.
03/16/2026
This was our first home purchase. We were referred to Pepper by a family member and are so thankful for her support in this process. She answered every question we had and ensured a smooth closing process.
Mark B.
03/15/2026
UHM was easily accessed and efficient. Pepper was quick and thorough. She was fantastic to work with.
Anthony I.
02/03/2026
Always had a great experience.
Emanuel D.
01/26/2026
One of the most amazing individuals I have ever met. They took care of everything with no hassle.
Nick T.
12/21/2025
Great experience, everybody was so helpful, professional and explanatory. They made our home buying experience less stressful and couldn’t have asked for anything better.
Gordon M.
12/17/2025
Pamela H.
12/07/2025
Melvin L.
12/01/2025
Eric B.
11/12/2025
Made a nerve wrecking process of first time buying a home Extreamly smooth and informative. We always received answers and explanations to questions we had almost instantly. Helped us and talked to us with every step of the home buying process!
Gerald H.
10/20/2025
My loan officer Pepper was always available when I had questions or needed information about various issues as the loan progressed. Quick response is so important when you’re making a major investment such as a home. I would highly recommend UHM to any of my friends or acquaintances. Thank you for your professionalism and commitment to me
Paul M.
10/17/2025
Jeffery O.
09/26/2025
Eleanor D.
09/23/2025
Very good.
Donald H.
09/15/2025
Very grateful for all the hard work and support..
Nikki M.
08/14/2025
Simple process-great broker.
Thomas K.
07/27/2025
The UHM was absolutely fantastic to work with and they did everything they could to ensure my home buying experience was phenomenal.
Kenneth P.
07/03/2025
Rarely do I run across someone like Pepper who says she can do something and actually does it the way she says she was going to do it. I cannot think of, but a few people I have met in my life who worked as hard and as diligently as Pepper worked on our mortgage process. I would recommend her to anyone at any point wholeheartedly.
Dustin T.
06/23/2025
Pepper made everything so easy!
Samantha P.
04/07/2025
Pepper was super helpful throughout the entire process.
John S.
03/20/2025
Koy W.
03/06/2025
Was a pleasure and highly recommend
Samuel H.
02/19/2025
Michael F..
This has been a very pleasant and unstressfull purchase of a house. Thanks to a very professional and courteous agent, Pepper Kinzer.
Karen O. .
It was a pleasant and easy process from start to finish. Very thorough. I was kept abreast of everything with email videos explaining the process through each step.. I was very impressed. Pepper Kinzer is a delight to work with; very professional, responsive and pleasant. She is a huge asset to the company!
Troy D..
Working with Pepper was a pleasure. She was on top of everything and answered all of our questions or concerns within minutes. Even on the weekends and after hours during the week.
Billy S. .
It was fantastic. Pepper is an absolute gem. Her patience and work ethics are above and beyond. As well as her knowledge and experience.
Lisa J. .
Overall my experience was the best ever. Everything was in completion in only 2 weeks or less. Continue hiring qualified and established people of the community, the residential loan officers make the difference in customer service that is received. You should always want the best to represent your company and Pepper Kinzer is the best in our area, I would highly recommend her to any family, friends, or business acquaintances .
Suzanne A. .
Pepper was very personable and made the whole process easy to understand. She even headed off any possible stress points that might happen before they happened by always keeping me updated with what was on the agenda next. She virtually held my hand throughout until the very end. I had the best experience, have a great house now, and am so grateful she was recommended.
Margaret B. .
Easy. Fast. No stress. From the beginning we knew the process would be handled with efficiency and care. Pepper was a joy to work with and made the whole process seamless. We will definitely share and recommend.
Gordon M. .
Pepper Kinzer did a great job! She inspires trust and is very efficient. No question went unanswered and every milestone was met. We are grateful for her help.
Jerry P. .
Pepper Kinzer had our refinance loan worked up and closed within a matter of just a few weeks. She was professional and courteous and always kept us on track towards a successful closing.
Janet W. .
Pepper Kinzer did an outstanding job of assisting and informing us at every step of the process. Many thanks!
James P. .
My experience working with Pepper through this process was made very easy and was pleasurable. She was very professional and knowledgeable, she kept me informed of how things were proceeding from the beginning until close, I would highly recommend her to friends and family. Thank You!
Kenneth C. .
I felt totally comfortable every day during the mortgage processing. Pepper made the whole buying experience wonderful and stress-free.
Joseph T. .
We will absolutely reach out to Pepper when my wife and I are planning to upsize down the road. She made this process easy and informative.
Rafael A..
It was a wonderful experience, and I would recommend anyone to UHM especially to Pepper Kinzer!
Thomas B..
Outstanding! As I noted in the other sections your process is excellent, and Pepper made it simple.
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