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Awesome experience, and I absolutely love Tracy Rich. She made it super easy and responded to every question I had so quickly. I have already recommended others to her as well!
Tracy was awesome in every aspect of the process. She was quick in her responses, very knowledgeable and friendly. The whole process was flawless.
As always, Tracy Rich was a joy to work with. Tracy is very professional and walks you through the process every step of the way. This is the third time we've called on her to either finance a new home or refi an existing mortgage, and each time she made it a pleasure to do business with.
Being a first-time home buyer, we were very well taken care of. The dedication and quick responses were appreciated. I enjoyed the experience.
Speed of service was great! I couldn’t ask for more.
Tracy was very communicative and made the process seamless and stress free.
Tracy was easy to work with, didn’t mind answering questions and was very pleasant.
Very informative, quick in responding. Made the process very easy.
Tracy was extremely helpful. [She] always answered my questions.
Tracy was excellent to work with and very professional.
Tracy is on the ball and made sure the process was as smooth as silk.
Tracy Rich was really good to work with. She responded quickly to our questions and provided detailed information about the process.
Tracy Rich was super helpful! [She] made buying a home super easy!
Tracy Rich was professional and exceptional. I would highly recommend. Thank you for the fantastic customer service.
Tracy Rich is wonderful! Very responsive and walked us through the entire process seamlessly. Highly recommend!
My experience with Tracy was great! She went above and beyond my expectations.
AMAZING! Tracy Rich was great to work with, she was there to help throughout the entire process!
Everything was handled fantastic. I look forward to doing future business with Union Home Mortgage.
Very efficient and easy to work with, communication was excellent!
UHM was so easy to work with. They answered all my questions promptly and accurately.
My fourth mortgage experience and this was by far the best and easiest.
Very professional and courteous. Tracy made the refi a seamless transaction.
Amazing experience. Fast and accurate communication. Truly an easy and enjoyable experience.
Everything was done with care. Very professional service.
Always on top of things and constantly converting.
Tracy Rich was awesome and she kept me informed every step of the way. She is truly wonderful!
Very smooth experience!
I feel like I am part of a family with Union Home Mortgage. I was treated with care. I was given step by step instructions that made, what can be a stressful time, truly effortless. I will always work with Union Home Mortgage and Tracy Rich! Thank you so much for a great experience!
Good! Communication was very good. They responded to texts and phone calls promptly.
Tracy is great and provides excellent service. She really makes a complicated process very easy.
It was a great experience. Tracy is very professional, knowledgeable, and friendly.
It was fast, clear, and concise. Great experience and would highly recommend.
Fast, easy, and reliable.
Fast, great rates, great loan officer!
It was a great and fast experience.
Excellent service all around by our loan officer, Tracy Rich!
Excellent in every way.
I was very impressed with the individual care Tracy Rich exhibited throughout the process. The overall experience was wonderful, especially in light of having to close so quickly.
Thank you, Tracy!
The overall experience was excellent. Tracy was extremely helpful, knowledgeable and professional. The whole process was smooth and very timely.
Great experience and I have referred Tracy Rich to three other people previous to the closing. Thank you for being a great company with great rates and great people!
Very responsive and easy to do business with. They made the process seamless from beginning to end.
It was a good experience and very straightforward.
Tracy was very knowledgeable, helpful and very cheerful, which made things go smoothly.
It’s been great. I’ve referred several folks already to Tracy.
Amanda and I had a great experience. Tracy assisted us throughout the duration of the process. She provided timely updates as well as replies to our multiple inquires. Overall, Tracy made it a very efficient and easy process for us.
It was without a doubt the easiest and most pleasant experience I have EVER had in getting a refinance/mortgage. I know we haven't done it often, but it was the BEST experience.
Tracy was a Godsend!
Emails were super thorough as to what I was signing and why and what step to expect next. Everything was taken care of and competed in a timely manner, days early even. I was able to walk into my closing day confident that everything was already taken care of.
Excellent, hassle-free experience.
It was fantastic. Thank you for being quick and attentive!
Very positive and extremely satisfied.
Incredible experience! I would recommend UHM to anyone!
Personalized contact with a helpful agent.
Very happy with our refinance!
It was very easy to communicate with Tracy and she walked me through the experience. She kept me updated with what I needed to submit and when. She also was the first to tell me why I had a lower credit score than I should have, and it was an error and easy fix, which brought my score up.
Excellent and top notch. This is my 7th mortgage, and it was easily the easiest.
Tracy Rich did an excellent job for me and was very patient when I asked questions.
Great, awesome experience.
Easy process with good quick information.
Excellent customer service experience. Shorter closing times and a very good rate.
Professional, quality work. Would definitely come do business again on my next home.
Quick, courteous and a tremendous value. Would definitely use UHM again.
I am very pleased with how everything worked out. The UHM rates and terms were highly competitive and Tracy and her staff were top-notch.
Great! the easiest and most pleasant experience in obtaining a mortgage than with any other lender and Tracy was awesome to work with.
I got a great loan rate. The process was easy. The outcome was the best loan undertaking I’ve ever had.
I've worked with Tracy Rich through various real estate transactions. As a licensed agent, I have recommended her to several clients and they have been very pleased.
Excellent, top-notch process that was stress free.
Tracy was great to work. She walked us through all of our options and made sure to thoroughly explain everything. We are first time homeowners, so we came with a lot of questions but Tracy never let it bother her.
My experience was amazing, and I would choose UHM over any other mortgage lending company!
Overall the experience was good. I felt secure and that I could trust UHM to do what was best for me and my family.
I am a first time home buyer and I am so thankful Tracy Rich was suggested to use as our loan officer. She was absolutely amazing and made our experience a smooth one.
Again, I can only speak to Tracy Rich, she is amazing and I would recommend keeping her for as long as she wants to stay. This was my second time around with Tracy and she was very responsive and did an amazing job keeping in touch throughout the process.
Tracy was great to work with. She was professional, friendly, prompt, and clear. When I had questions she was always there with an answer. I felt like she was easy to communicate with. I have no regrets on working with UHM.
Tracy Rich was very pleasant and helpful throughout my entire home buying process. This helped to make a typically stressful event a lot easier.
Fast, reliable, and easy. It made our first home buying process so much more manageable.
Excellent work by my loan officer even though as a self-employed person mine was more difficult.
UHM was a Great Experience! Especially being a first time home owner. Would recommend to anybody who's looking for a house and needs a loan.
Tracy has made applying for a mortgage or refi very easy and efficient. Much better than any other mortgage companies or banks that I have worked with in the past.
Experience was very good. Tracy made it stress free and Very efficient. Easy and quickly done!
We’ve used Tracy both times for our home loans. She’s made it as painless as possible.
We are so thankful that we found Union Home Mortgage and specifically Tracy. She made the process smooth, stress free, and very timely in her responses. She was easy to get in touch with and answer any questions we had. We were even able to close a week ahead of schedule. We cannot thank you enough!
I would highly recommend Tracy Rich and Union Home Mortgage. I am in Real Estate and refer clients and family to Tracy frequently.
We are very much satisfied with Ms. Tracy for attending to our needs on this transaction.
The experience that I had working with UHM was so easy and not at all stressful. If I started to stress she continued to make sure that I had all of my questions that were asked and answered quickly. Very good experience working with UHM.
I am very impressed with the courtesy and professionalism of my experience.
Prompt and professional communication. I was kept aware of everything prior to closing. No complaints.
We have worked with Tracy for all our home mortgages and as always she goes above and beyond to make it a flawless transaction.
A real estate friend highly recommend us to Tracy Rich and Union Mortgage, both unknown to us. As we worked through the loan process, we were impressed with how Tracy worked with us and just made it happen.
UHM has been one of the best loan companies my wife and I have dealt with in years. Glad we found Tracy Rich’s business card!
Very thankful for UHM and especially Tracy Rich. Would absolutely recommend any time we are given the opportunity.
Overall experience was great. I'm glad Blake Ginther referred us and we're very thankful we had Tracy guiding us through the process.
Tracy is the best!! She literally made this experience seamless and fun. Took my calls whatever time they came and worked really hard for us even over the weekends.
Tracy was great to work with and the process was so easy because of her help and knowledge.
Tracy was always on top of everything. She followed up with us and the attorney's office promptly and was always available whenever we needed her. I would not hesitate to recommend her to anyone looking to finance a home purchase!
It was a great experience. We have used Tracy for many other loans. She always does a fantastic job! The process is virtually worry free because Tracy takes care of everything. I highly recommend using her for any loan needs you may have!
A lovely and easy experience! Our loan officer Tracy was pleasant to work with and kept in contact!
Tracy Rich was my loan officer and she was absolutely wonderful. She was warm & personable. She treated me as if I was her own family and made sure I got the best deal possible. I couldn't have asked for a better experience! She also was very efficient with communication and very knowledgeable.
This was my first experience with a mortgage company and it was a pleasant one. I couldn’t have asked for a better experience while buying a home. Tracy was there whenever I needed her to explain something to me.
An amazing experience. Tracy was professional, courteous, fast, accurate and extremely helpful throughout the entire process.
This is my 3rd business dealing with Tracy. Every time it has been fantastic. I appreciate the way Tracy handles everything accurately and efficiently, it gives me great confidence in doing business with her in the future.
Tracy made getting my loan as easy as possible. She was helpful every step of the way. I’m very happy with UHM.
AMAZING! Tracy was great at answering questions, and was crazy fast with the whole process. Definitely would recommend to any first time buyer!
Outstanding is how I would rate our overall experience. Tracy Rich our Loan Officer made us feel like we were her only customer. We had to reapply for our loan and we weren't confident that we would qualify, but Tracy was confident that it would get done and it did. Thank You Tracy.
Tracy Rich, our loan officer, was very prompt, professional & answered all of our questions in a very timely fashion. Being first-time home buyers, that was so helpful. We actually felt like we were dealing with a friend & that was very reassuring.
Tracy Rich is THE BEST at helping buyers to obtain a home mortgage! I will recommend her to everyone!
I enjoyed working with Tracy. She took time to answer questions we had. She was always prompt with email response. She was easy to work with and there was never any delays. We are very satisfied with our experience with UHM.
I have purchased many homes with different mortgage companies. I must say that my experience with Tracy Rich, and UHM, is the best one I have experienced.
My experience with UHM was excellent, caring and very responsive. Thank you!
Tracy Rich was personal and friendly and answered my questions in a timely manner. I enjoyed getting to know her and working with her over the purchasing of my new home. She made the experiences less stressful!
Right from the start, the folks at UHM were great to work with on our mortgage. Tracy was always prompt when responding to our questions. The app was great as it showed us where we were at for each step of the process.
It was a pleasure working with Tracy Rich during the loan process. The process went well with no hiccups.
The process was handled very professionally the entire time by Tracy. She kept us and our agent informed of requirements and progress during all aspect of the loan approval process.
Excellent. They took a lot of the stress from home buying away and I am extremely grateful for that. Would recommend them to anyone.
Tracy Rich is by far the BEST loan officer with whom I have ever worked, and I worked in residential real estate at an attorney's office for a number of years.
The most seamless process I think I've ever gone through. Communication was always on point. From start to finish everything was timely, efficient, and absolute perfection. I couldn't have asked for a smoother process.
This was one of the easiest refinancing transactions ever. My loan officer, Tracy Rich, was on top of everything and made sure it moved along expeditiously!
Very pleased with the rates, response time and speed of the whole process from start to finish.
I had a very pleasant experience working with Tracy at UHM. The process was super easy and communication was great. Definitely recommend UHM and Tracy for anyone looking for a home loan!
Tracy Rich was the reason I chose Union Home Mortgage. She is the model employee Union Home Mortgage should be recruiting more of. Union Home Mortgage also had competitive rates.
Our overall experience with UHM has been great! The process was easy and Tracy was great. She was very friendly, and very quick on her responses.
Highly recommend Tracy Rich with Union Home Mortgage. She is super responsive, sharp and beyond accessible! Thank you for such a smooth, pleasant experience. We truly appreciate.
Overall, I had a wonderful experience. The communication was very fluid and informative. I was always able to hear back about any questions I had.
Tracy and Alexis have walked me through the whole process with great kindness and efficiency. I can't say enough about how great it was to work with them.
Wonderful experience buying a new home! Tracy Rich was a great help and always willing to be there for questions and advice.
Tracy Rich and UHM mortgage refinance was easily the most outstanding real estate transaction I have ever completed. Will definitely refer all to their services.
My experience with Union Home Mortgage, Tracy Rich, and her team was word class service!!. Anyone looking for a home mortgage would be crazy to go anywhere else!
The overall experience with UHM and Tracy Rich was excellent. Tracy helped and explained everything needed along the way with the process of the loan. She was an absolute pleasure to work with. I would highly recommend Tracy and UHM to anyone looking for home loan information.
Tracy was very quick to respond to any emails. She was extremely courteous and helpful and very communicative. This whole experience was easy and simple and I highly recommend using them!
Every aspect from initial contact was done in a professional yet friendly manner. I am very impressed with the way Tracy Rich handled every area in such an efficient manner.
Allen Tate Realtors recommended Union Home and we are glad they did, this is our first home and had no experience regarding process and finances. Tracy Rich helped and explained a lot and made all easy. Thanks for supporting us.
My overall experience was great! Tracy was really nice and professional. She went above and beyond to make sure I closed successfully!! I would highly recommend!
This is the second time I have used UHM for a refinance and while that experience has been great both times, it is clearly Tracy Rich that makes me return.
It was a very positive experience. The whole process was quick and simple. Communication was excellent throughout the process.
Tracy was amazing from start to finish and answered all of my questions no matter how dumb they may have been. She was way ahead of the eight ball and told us before what we would need so there was no issues once our loan got to underwriting.
This was my first home loan and Tracy made everything super easy to understand. Was always there to answer any questions and offered a highly competitive rate to boot. I'll definitely use UHM if I ever buy another house!
I am the Region President for K Hovnanian Homes in Ohio. I know of UHM because of our long standing relationship with them as a preferred lending partner. When I was looking for a lender for a second home in the Outer Banks I called Bill DiCapua our loan officer here in Cleveland. He recommended Tracy and I couldn't have been in better hands. I can't say enough good things about your company and the great people you have working for you.
Tracy was very courteous, professional, responsive and extremely knowledgeable and provided very helpful answers to all our questions regarding the loan process. The entire experience was very professional and seamless. Thank you Tracy for all your help!
As a first time home buyer, it was a very good overall experience. I enjoyed working with the loan officer as Tracy was very knowledgeable, easy to work with, responsive to all my questions and putting me at ease during the process. I will definitely work with her and Union Home Mortgage in the future.
Our experience has been exponential at every turn. We have had zero complaints about anything and look forward to working with UHM in the future.
Tracy was a joy to work with. Very responsive and made everything really easy. We had a great experience with the closing attorney she recommended as well, and they had wonderful things to say about her and about UHM. We would definitely recommend.
My experience with UHM was realized by my representative's hard work, knowledge, and dedication. Tracy Rich made me feel comfortable, and sincerely, invested herself to secure my home refinance.
It was an amazing experience. It was our first home we’ve purchased and of course it’s stressful but with all of the help it helped lift some weight off of our shoulders!!
We were on a very tight timeline. Tracy Rich assured us she could meet this deadline. The entire experience was efficient with top notch communication and responsiveness!!
The easiest mortgage loan experience I’ve ever had!
Mary Katherine O.
Great experience. I would recommend anyone to work with Tracy Rich. Tracy helps you every step of the way and answers all questions fast. Thanks again to UHM for helping us build our retirement home!
Tracy Rich was delightful to work with - she was very professional, thorough and promptly communicated during the process, which moved swiftly and smoothly.
110% Satisfied. Every aspect of the customer service experience was amazing.
This is my third loan through UHM and the best part of the experience has been working with Tracy Rich. She is someone that is experienced, kind, and willing to make one feel that everything's gonna be alright. She is the biggest factor that I would return and work with your company on another loan. She is truly amazing at what she does.
Very pleased. Seamless and quick process. Actual closing in person was well prepared. In and out in less than 15 minutes!
My loan officer was very informative and explained everything step by step and put me at ease. I will be happy to refer others to UHM. Thank you very much!!
The process was made so easy for us and saved us so much money! Tracy was so professional and extremely kind. Anytime we had questions, she would get back with us very quickly. It was such a pleasure to work with someone that is so knowledgeable and truly cares about their clients.
Wonderful to work with Tracy! She was extremely responsive and answered all of my questions. She also helped me understand other loan options available to me that I didn't know about previously. Loan approval was very fast and the work done on the UHM side was rapid. Will use UHM and Tracy again!
Professional and courteous throughout the entire process. The level of service provided is truly superb and I would not hesitate to use them again or refer others to them.
It was very easy to go through the process.
I called to get a loan, was told what I needed to do, I did those things, I got a loan. When I had questions, I called or emailed and got answers in a timely manner. It all was straight forward and worked like it should. Tracy Rich was friendly and helpful every step of the way.
Fantastic experience. Tracy is always knowledgeable, dependable, and fast. There's nobody better!
Amazing experience. Highly professional. Easy, quick, and simple. This was my first time getting a mortgage loan and I feel totally at ease and confident to take on home ownership. I cannot thank Tracy enough.
This was our second time working with UHM and Tracy and we couldn’t be happier. She makes the entire process so simple and is so quick with communication! We felt incredibly comfortable from start to finish knowing Tracy was handling our loan. Friendly, great service that I would absolutely recommend to anyone!!
Tracy was great to deal with! She was pleasant and walked us through everything step-by-step. Everything was well organized! We also went through the loan process with our bank. The customer service experience at UHM was far superior.
Tracy Rich is the best mortgage loan officer I’ve ever had and this is my sixth house. She was so knowledgeable, fast, responsive, and friendly! Loved her. And so many times it’s such a painful process but she made it so easy.
The experience with UHM was above expectations because of Tracy Rich. She's detailed, gets things done ahead of time, and keeps you informed through the process. A professional all the way!
Fantastic service and communication. Really could not recommend working with Tracy enough. If any of my friends are searching for a mortgage lender I will definitely send them to Tracy.
Everything was great and easy. Tracy always responds and works hard for me, this is the 3rd time I have used her personally.
Stellar. Simply Superb! After dealing with Tracy, we’re sure that we’re going to be back in the market again soon. Easiest loan we’ve ever received!
Tracy Rich was very helpful, warm and friendly, met my need for a short-term loan efficiently. Thanks for helping with my relocation process.
My overall experience was Outstanding. Tracy is a star and is an asset to your company! Thank you!
Tracy was so friendly, professional and knowledgeable. She spoke with us each time we had questions and sincerely looked out for our best interests. UHM made purchasing our home stress free!
UHM exceeded all of my expectations going in. I was new to purchasing a home and wasn't sure of all the ins and outs that would be needed. From start to finish Tracy was there to help me get whatever I needed and always responded to any questions that I had which put my mind at ease.
I've been thru a refi as well as a home purchase now, and I can tell you that it has been the most thorough and marvelous experience during what normally is a stressful time. Tracy to be commended and promoted as she is the reason I keep coming back to UHM with my business!
Our experience was excellent and always seamless. We had answers right away and all our questions where answered timely and accurately. We had never used a realtor before or brokerage and the fact they were compelled to help educated us on top of providing a service was stellar.
Working with Tracy Rich has been a pleasure. She took the time to assist us with everything we needed to complete to get this approved. She took the time to direct us in the proper direction when we had questions and concerns. Very personable, professional and wonderful experience.
Tracy was prompt and efficient. She was knowledgeable and really wanted this process to go smoothly for my husband and I. We had a lot of questions - and still may have more post-closing, and i feel like Tracy Rich will be there to help us along the way. She was so helpful.
Tracy was easily reachable during the entire mortgage process, quickly answering any questions we had along the way. It is by far the best experience we've ever had with a mortgage lender and would not hesitate to work with her again in the future!
The best in the business in my humble opinion. I love the efficiency and how my mortgage loan officer really worked for my best interest. She has made this experience incredible! Thankful for Tracy and her team! Thank you UHM!
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