Our overall experience was great! Craig is always a pleasure to work with and the videos were a useful resource to understand the process.
One of the best financial experiences I have had.
It was probably the easiest, outside of the COVID-19 issues, loan that I have done... and I have had a few mortgages. I will recommend Craig to those I know of who may be wanting to refi or get another mortgage.
Most of the closing process was painless — made buying a home easy!
Great experience. I referred a good friend who just refinanced with UHM and closed on Monday. :)
Great experience. I felt I had the necessary communication needed to get through the process.
Fast and easy. The website is easy to navigate. Setting up auto pay is simple to do also. If you should need help it’s just a click away. Clicked the live chat and was directed to the right tab and had it signed and done in just a couple of minutes.
Quick and painless.
Very pleasant experience. Wouldn't go anywhere else.
Happy with our experience with UHM, we’ve recommended Craig Bruce to a few people already!
This was an excellent experience with Union Home Mortgage. Very easy process and Craig Bruce is great to work with!
Craig Bruce was what made this experience what it was. He understands that it is about the relationship, the people and the personal experience. Never has he made us feel like we were just another job or client. He cares about his clients, not just before the closing.
Our experience was as good as it could possibly be. I wouldn’t change a thing. Craig Bruce was outstanding to work with. Not only is he good at his job, has a great personality and is very easy to talk to. It felt like I was talking to a friend when working with Craig, GREAT GUY.
Always a pleasure working with Craig. He makes the process simple.
The process was seamless. I am very happy with UHM.
Easiest, most efficient mortgage process I've had. Would definitely do business with you again!
The customer service is stellar and the team is very proactive. I would recommend the Craig/Courtney combo to anyone.
Craig Bruce and team did a fantastic job! Worked around my schedule, emailed or called when necessary. Easy to reach when I had questions. Everything at closing was ready to go. It was yet another great experience working with Craig for another refinance.
Craig and Courtney were great to work with. Submitting documents was very easy. Their communication was great
Craig Bruce is amazing at his job and is very personable. He truly is one of a kind as if it’s not just a job for him. He truly cares and has the clients best interest in mind.
Everything was upstanding professional honest truthful courteous. And I spoke with five or six other loan companies before I chose UHM. Mr. Bruce was the best.
It was a good experience without any pressure tactics. Craig and Courtney were very knowledgeable, friendly and helpful.
Once again, a seamless experience from start to finish. Craig and his staff are friendly, efficient, knowledgeable and timely. A great experience! THANK YOU
My loan officer was the best that I could ever ask for. This is a top tier mortgage company. Everyone’s home buying experience should be this easy.
I have had 1 mortgage and 2 refinances with UHM. I continue to work with them because Craig and his team are responsive and knowledgeable. I feel very comfortable working with them and really believe they have my best interest in mind.
It was an easy process. We didn't feel any pressure from our loan officer. Our loan officer made himself available to us when we needed him. The information he passed to us was straight forward and didn't change through the refi process.
Craig and Courtney were wonderful people to work with and made this experience a pleasure!
The team was passionate. Julie knew what I wanted in a house and would give me her honest opinion on any house when I asked for it. Craig was very helpful with getting the correct paper work and was understanding of me being a busy single mom. They made the experience one of the best.
The experience was personal. I never felt like I was dealing with a company, I'm dealing with Craig Bruce. He knows how stressful and important a home loan is, and with Craig, the experience was seamless.
I am so glad my real estate agent referred me to Craig Bruce! Craig was great! He made sure that we understood the documents we were signing and the charges on the loan. He went over our options and gave us advise when needed.I felt confident in purchasing my home because of Craig!
There isn't much that could've been done better. Craig was very knowledgeable, easily accessible & did a great job keeping us on the loop. Would very much refer Craig to someone, especially a fellow veteran.