The overall experience was excellent and, most importantly, stress-free. All questions were answered in a timely, concise and professional manner. Most importantly, my loan officer steered me in right direction based on what I was looking to accomplish from refinancing.
Very informative. With such a quick home market right now, they were very on top of things to make sure things flowed and stayed on schedule. Made the process quite easy. It didn't feel like we really had to do anything (or, as we'd heard, “jump through hoops”) which was great.
Great service. The process was very. Open and transparent, there were no surprises. My loan officer was available 24/7 for any questions I had.
She was reassuring, calm and very knowledgeable about what she was doing. She knew how to guide me through the process.
Exceptional! The constant communication and professionalism displayed by Deborah Allred and her staff was so accommodating.
The experience was stressful at times, It was actually fast and easy. Deborah was very informative and patient with me. Explained everything in detail.