The application and approval process was quite smooth. The loan officer was readily available to answer questions and worked quickly to get my loan finished on a tight timeline. Good experience overall!
We could not recommend them higher — it's what every company should strive to be. Outstanding customer service — they will hold your hand throughout the entire process.
Overall, I got everything I wanted pretty easily with relatively little effort on my part.
Quick, efficient, polite, easy, all around it was never a hassle or any sort of burden for myself or my wife dealing with UHM.
Our overall experience was beyond AWESOME!!! Julie Miller was amazing to work with!! I would highly recommend her!!
Staff was friendly and happy to have me use their service.
Experience went very smoothly.
Everything was super easy to work through. Julie Miller was my contact, and she was always available for more information. It was a pleasant experience, and I’ll definitely use them for any other homes I plan on purchasing in the future.
Everything was awesome and care free.
My experience was the best experience possible and loved working with Julie and her team. She is a a great loan officer and she is now working with my parents on purchasing their home.
Excellent, loved working with Julie and her assistant!
My experience with UHM was great, everyone was very friendly and helpful.
Easy, quick, knew exactly what they needed and I didn't feel pressured to meet someone else's timeline. I felt supported from start to finish. I would definitely recommend Julie for anyone that is interested in a home purchase. She responded quickly to any inquiry.
The overall experience was very customer-service friendly. Julie Miller and the entire team were exceptional and kept me informed every step of the way. I also particularly liked the automated system notifications that sent me "next step" explanations and videos to watch.
It's been very easy and enjoyable to work with UHM. Julie Miller, our loan officer, has been there to answer our questions.
Our refinance could not have been any better. It was a pleasure working with UHM. I would not hesitate to call on them in the future.
The customer service was excellent. Julie Miller returned phone call and emails in a timely manner. The videos on the various stages of the process was very informative. Also it was great, that the closing was done at my house during the coronavirus.
Julie Miller was excellent! She was a professional, answered all my questions and kept me update on the progress of my loan.
The ease of completing the paperwork online is a real timesaver. I absolutely love my Loan Officer, Julie Miller, and her excellent team as they are truly the best!
It was a great experience from my first conversation with Julie Miller until our closing.
Julie Miller was great to work with. She worked hard for us especially in the moments when we really needed her most. Thankful we picked Julie and will refer her to others.
Our experience with UHM, and specifically Julie Miller in NC, was absolutely brag-worthy. The process was smooth, Julie was communicative, and the team dealt with some challenges during our loan process in a way that is truly noteworthy. We are absolutely satisfied.
Outstanding experience! Julie was a pleasure to work with from beginning to closing. The best experience we have ever had in purchasing a home. We have highly recommended and will continue to highly recommend.
UHM was one of the best experiences I've had refinancing. Once you uploaded your documents, UHM stayed in touch while processing the paper work. Julie Miller with UHM was awesome! Explained everything that was needed and constantly stayed in touch.
Everyone we encountered with UHM has been very professional, knowledgeable and courteous. We are SO very glad that decided to refinance with UHM.
I was nervous at the thought of refinancing, and my process was made so simple. It was done in a timely manner, and the customer service was amazing. I knew that any time I picked up the phone that someone was going to answer. My experience was awesome!
My experience was great. I can't say enough about Julie Miller. She is efficient, kind, quick, and explains everything clearly. She works hard for the customer. She doesn't just work for you from 8 to 5. She works beyond normal hours to help the customer. Highly recommend Union Mortgage.
Overall my experience with UHM was very positive. The communication was great, the process was very easy to manage and the closing was fast. I’m very pleased with UHM.
My wife and I both appreciated how diligent and sincere Julie Miller was with us. We honestly think no one can match her determination to help her clients. We have already recommended her through social media and will recommend her if we know of anyone who is starting their home buying journey.
If you are looking for a professional, efficient and super friendly loan experience Julie Miller at UHM is where you need to be. Julie worked with us through the process of purchasing our new home and we could not be more grateful for her time and attention to detail.
This is my third home purchase, but by far the easiest and with less hassles. Everyone treated us well! I will be using Union Home Mortgage again if we need to. Thank you!
Very friendly and easy to work with. Everything was explained to us and everything went really smooth.
Very easy and efficient. Thanks again to Julie and her team who did a great job.
I felt my loan officer did an excellent job, she always seemed on top of everything and knew exactly what she was doing.
The entire experience has been wonderful, from communicating with Julie, to working with customer support. In no other mortgage process have I been so personally cared-for by every member of staff.
Choosing UHM was the right choice! It was a relief to have a knowledgeable and approachable team to help us purchase our first home.
We are highly satisfied. Thank you to our loan officer Julie Miller for her kindness and professionalism.
The whole experience was great. The team was proficient, courteous and a pleasure to work with.
I have used Union Home Mortgage for all of my personal home loans and my family and friends I have referred them. They do a great job and I am very pleased with all types of communication.
They did everything possible to make the experience easy and quick and comfortable.
Julie Miller is absolutely incredible in her communication. It is very refreshing to have someone be so proficient and transparent during the loan process. I highly recommend using her for your loan officer. I have bought many houses, but she stands head and shoulders above all the rest!
The experience was wonderful. I could not have picked a better company to work with!
My experience with the loan officer was very helpful and done right on schedule.
My experience with UHM, and especially with my loan officer, was excellent. I appreciated Julie's amazing availability, even on weekends and evenings, and even when she was on vacation!! I appreciated her kind and open nature, and her clear, straightforward communication. Thank you!
I am very pleased with my experience! All parties worked well together and any questions I had were answered promptly.
I supervised and managed mortgage lending personnel for 38 years and recognize good customer service when I receive it. They did an excellent job from start to finish.