The application and approval process was quite smooth. The loan officer was readily available to answer questions and worked quickly to get my loan finished on a tight timeline. Good experience overall!
We could not recommend them higher — it's what every company should strive to be. Outstanding customer service — they will hold your hand throughout the entire process.
Overall, I got everything I wanted pretty easily with relatively little effort on my part.
Quick, efficient, polite, easy, all around it was never a hassle or any sort of burden for myself or my wife dealing with UHM.
Our overall experience was beyond AWESOME!!! Julie Miller was amazing to work with!! I would highly recommend her!!
Staff was friendly and happy to have me use their service.
Experience went very smoothly.
Everything was super easy to work through. Julie Miller was my contact, and she was always available for more information. It was a pleasant experience, and I’ll definitely use them for any other homes I plan on purchasing in the future.
Everything was awesome and care free.
My experience was the best experience possible and loved working with Julie and her team. She is a a great loan officer and she is now working with my parents on purchasing their home.
Excellent, loved working with Julie and her assistant!
My experience with UHM was great, everyone was very friendly and helpful.
Easy, quick, knew exactly what they needed and I didn't feel pressured to meet someone else's timeline. I felt supported from start to finish. I would definitely recommend Julie for anyone that is interested in a home purchase. She responded quickly to any inquiry.
The overall experience was very customer-service friendly. Julie Miller and the entire team were exceptional and kept me informed every step of the way. I also particularly liked the automated system notifications that sent me "next step" explanations and videos to watch.
It's been very easy and enjoyable to work with UHM. Julie Miller, our loan officer, has been there to answer our questions.
Our refinance could not have been any better. It was a pleasure working with UHM. I would not hesitate to call on them in the future.
The customer service was excellent. Julie Miller returned phone call and emails in a timely manner. The videos on the various stages of the process was very informative. Also it was great, that the closing was done at my house during the coronavirus.
Julie Miller was excellent! She was a professional, answered all my questions and kept me update on the progress of my loan.
The ease of completing the paperwork online is a real timesaver. I absolutely love my Loan Officer, Julie Miller, and her excellent team as they are truly the best!
It was a great experience from my first conversation with Julie Miller until our closing.
Julie Miller was great to work with. She worked hard for us especially in the moments when we really needed her most. Thankful we picked Julie and will refer her to others.
Our experience with UHM, and specifically Julie Miller in NC, was absolutely brag-worthy. The process was smooth, Julie was communicative, and the team dealt with some challenges during our loan process in a way that is truly noteworthy. We are absolutely satisfied.
Outstanding experience! Julie was a pleasure to work with from beginning to closing. The best experience we have ever had in purchasing a home. We have highly recommended and will continue to highly recommend.
UHM was one of the best experiences I've had refinancing. Once you uploaded your documents, UHM stayed in touch while processing the paper work. Julie Miller with UHM was awesome! Explained everything that was needed and constantly stayed in touch.
Everyone we encountered with UHM has been very professional, knowledgeable and courteous. We are SO very glad that decided to refinance with UHM.
I was nervous at the thought of refinancing, and my process was made so simple. It was done in a timely manner, and the customer service was amazing. I knew that any time I picked up the phone that someone was going to answer. My experience was awesome!
My experience was great. I can't say enough about Julie Miller. She is efficient, kind, quick, and explains everything clearly. She works hard for the customer. She doesn't just work for you from 8 to 5. She works beyond normal hours to help the customer. Highly recommend Union Mortgage.
Overall my experience with UHM was very positive. The communication was great, the process was very easy to manage and the closing was fast. I’m very pleased with UHM.