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Working with UHM was a good experience for us overall. We worked mainly with Tori McKimm and Mark Hester. Both were very pleasant, responsive and helpful.
I love that they considered me when they knew the interest rate had dropped and thought that I may want to refinance to get my interest rate lower. I had specific questions and they had no problem with not only answering them almost immediately but in great detail.
Everything went smoothly. Mark was easy to work with. Great communication.
UHM continues to offer the best service on the market. I have friends and co-workers who are still waiting on documents, and they started the process before I did! I will continue to use UHM for all of my real estate financing needs.
Same as and even better than our first mortgage experience! Thank you for being there for us and taking care of business!
My experience at UHM was superb and it honestly always has been. We have used them to purchase 2 homes and for refinancing. Every staff person we have ever encountered has has superior customer service and did whatever was necessary to get our questions answered.
The initial mortgage and refinance both went smoothly. Todd Lilli and Mark Hester were quick to respond to my many questions and gave kind and thoughtful responses.
My loan officer, Mark Hester, is the reason I continue to come back for any and all mortgage needs. He is responsive and up front about the rates and options. I'm sure he is working on a stack of files at any given time, but if I didn't know better, I would think I was his only client.
As always, a seamless and excellent experience with the guys at UHM! Highly recommend for both personal and business uses to refinance.
Union Home Mortgage takes the intimidating mortgage process and turns it into a friendly, stress free relationship! Mark Hester guided me through the process seamlessly. I had MANY questions, all of which were addressed promptly and thoroughly. Thank you Union Home Mortgage!
I was very satisfied with UHM. I am impressed with the professionalism I encountered from Mark Hester. I felt he was working in my best interest.
Good experience! Parties involved in helping me were just an email away and quick to respond. Very accommodating. It gave me a run down of what to expect.....that is so helpful! This isn’t an every day experience for us!
Excellent people and process for both our VA and VA Re-fi! Thanks for all of the help!!
UHM did our original loan in 2019 and we had a great experience because it was a very personable transaction. And then they reached out to us again when interest rates dropped and saved us a ton of money in the long run. Mark Hester was great communicating everything through out the refi.
Very good. Easy and quick. I am too busy and would have never refinanced if Mark hadn't reached out and taken care of all of the legwork.
I am very happy that they contacted me on refinancing. They did almost everything for me. They answered all of my questions. My experience with UHM has been a great one.
It’s always a breeze and easy process to work with our friends at UHM - they’re top-notch in their field and truly professionals in the business. I only recommend UHM, specifically Mark, Collin, and Matt. Great guys to always work with and very thorough, friendly, and communicative!
Excellent experience! I had many questions and Mark Hester responded immediately to answer all of my questions. He is an asset to your organization
The process from start to finish was impressive. Mark Hester kept me informed of any updates and or changes throughout process. Every detail was timely and on point. Thank you so much, Union Home Mortgage! You've exceeded my expectations.
I appreciated the opportunity to lower my interest rate by refinancing the loan, the experience was very fast and painless this time around. I have enjoyed the ease and convenience of the online services as well. Thank you!
From start to finish Union Home Mortgage was in great communication, and throughout the process was expedient, personal, and up front in all matters.
Great experience. Very friendly and informative. Very easy to communicate with and get ahold of.
Very attentive and helpful to make sure you understand the loan process. Great service and will always recommend them!
Mark Hester was great to work with. He always got answers quickly and made me feel "in the loop" on where my loan was at throughout the process. He made what is typically a stressful process feel very smooth and simple.
Mark was very helpful in explaining the process while keeping things moving forward. He explained where all there may or may not be fees along the way to keep us informed of the process. Overall our refinancing was a quick and easy process.
It was overall a very good experience. Thank you!
I had a wonderful experience with UHM. Everyone I interacted with was extremely professional, helpful, and willing to go the extra mile to ensure that my paperwork was complete and that I had all I needed to proceed.
Overall it was a pretty easy experience. Mark Hester was great at getting back to us and helping walk us through the process.
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