Working with UHM was a good experience for us overall. We worked mainly with Tori McKimm and Mark Hester. Both were very pleasant, responsive and helpful.
I love that they considered me when they knew the interest rate had dropped and thought that I may want to refinance to get my interest rate lower. I had specific questions and they had no problem with not only answering them almost immediately but in great detail.
Everything went smoothly. Mark was easy to work with. Great communication.
UHM continues to offer the best service on the market. I have friends and co-workers who are still waiting on documents, and they started the process before I did! I will continue to use UHM for all of my real estate financing needs.
Same as and even better than our first mortgage experience! Thank you for being there for us and taking care of business!
My experience at UHM was superb and it honestly always has been. We have used them to purchase 2 homes and for refinancing. Every staff person we have ever encountered has has superior customer service and did whatever was necessary to get our questions answered.
The initial mortgage and refinance both went smoothly. Todd Lilli and Mark Hester were quick to respond to my many questions and gave kind and thoughtful responses.
My loan officer, Mark Hester, is the reason I continue to come back for any and all mortgage needs. He is responsive and up front about the rates and options. I'm sure he is working on a stack of files at any given time, but if I didn't know better, I would think I was his only client.
As always, a seamless and excellent experience with the guys at UHM! Highly recommend for both personal and business uses to refinance.