Great customer service, outstanding communication from the beginning to the closing date.
Everything was great, closing especially!!
UHM is hands down the easiest mortgage experience ever.
The entire experience was phenomenal. Winfred was on top of everything and communicated with me every step of the way. His knowledge and professionalism is greatly appreciated.
Fantastic! It went so smoothly I referred my family members!
Our overall loan experience was painless. We’d do it again, but we absolutely love the house we live in.
Very impressed how smooth and easy. Winfred was especially comforting and never let us be surprised. They have a great team from beginning all the way to closing. They make you feel like family not just another customer or number.
10/10 would recommend Winfred McCoy from Union Home Mortgage. He was an absolute rockstar throughout the entire process and really helped push us through to the end. He was patient and thorough in answering my a million and one questions. The entire team responded in a reasonable amount of time.
Absolutely painless and completely comfortable all in all it was quick and easy.
Every contact was handled in a polite, clear and friendly manner. Thank you all!
Wendy was very knowledgeable about the process and went the extra mile to keep me informed and educate me about the process. The closing happened faster than I expected and was smooth overall.
Very efficient even with the increase in business. Very satisfied with Winfred and his ability to make the complex simple to understand. Overall, a great experience.
Great! From our original purchase, to the refinance, I couldn't be happier. The Wilmington team is awesome. Thank you!
It was great, I appreciate everything Wendy did to help along the way!
Process was simple and closing was timely. Great rates and lower up front costs. Wendy made the whole thing a great experience!
The process was efficient. Wendy was responsive and professional and most importantly helpful in getting my loan closed in time!
Excellent from start to finish. Speaking candidly, I am a business owner myself, very detail oriented and very big on customer service. I just naturally seem to notice the "little things". Not only did not have any complaints, I was actually impressed with Winfred from start until finish.
The whole process was made very easy for me by my loan agent. I was always kept informed of progress and any documentation that was required from me. Loved the ease of being able to upload all my required documentation.
Delightful. My experience with Wendy at UHM was the easiest and best part about the home-purchasing process. He made everything understandable and genuinely cared about us as people. Thank you, Wendy!
The UHM team was very easy to talk to and discuss their loan programs. As the process moved forward our loan officer kept us in the loop.
I had a great experience with the whole process and great guidance. All my questions were answered no matter how big or small. I’m not experienced in any of this but felt extremely comfortable working with my loan officer and the staff. I would highly recommend you. And many thanks.