Vicki Ballenger
Loan Officer
[email protected]
Phone/Fax: (614) 212-6931
Mobile: (614) 296-7411
250 W. Old Wilson Bridge Rd. | Suite 360
Worthington, OH 43085
NMLS 237810
Licensed in: FL, OH
FL LO41068 | OH MLO.036081.000
Contact me today!
OH RMLA RM.802837.000
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What Customers & Realtors Say About
Vicki Ballenger
The UHM team was fantastic from start to finish. They were very clear about what I needed, what was occurring, and great about answering any and all of my questions in a timely manner. Every team member I spoke to was very prompt and knowledgeable.
Kimberly W.
Everything was hassle free and moved right along. My wife and I were kept informed every step of the way. Vickie is always a pleasure to work with as she knows what is what and keeps you up on every possible hitch.
Richard D.
The UHM team was fantastic from start to finish. They were very clear about what I needed, what was occurring, and great about answering any and all of my questions in a timely manner. Every team member I spoke to was very prompt and knowledgeable.
Kimberly W.
My overall experience with Union Home Mortgage was great!
Jeffrey V.
The people are courteous, very prompt and informative.
Margaret F.
We are very thankful that we got to work with such great people like Vicki, Denise, and John. Everyone was really great to us. Clear communication, graciousness, and assistance were all received from UHM. Would recommend them to anyone and would only want to work with them in future purchases/sale.
Jacob B.
Vicki and her team at Union Home Mortgage were great to work with. They provided us with lots of information to help us understand the mortgage process and were available to answer any questions we had.
Sheila C.
Fast, friendly, accurate service.
Diatra O.
Easy and stress free! Such a great team :) I will continue to use them in the future.
Alexandra R.
This was the easiest closing we have ever had.
Brain S.
Very good experience.
Matthew M.
Fast, friendly, and helpful.
Bethany B.
Great, rate was competitive. I felt like Vicki was working for me every step of the way to get me the best deal, and she kept me informed.
Charles G.
Superb service.
Demond F.
Everyone I worked with at UHM was great and very helpful. I was able to get any questions I had answered very quickly. This is my second experience with Vicki and UHM and I'm super happy with my decision both times.
Amy F.
Vicki and her team are very responsive and clear on the process for new and current clients. They are always available on the phone or call back within an hour. No questions unanswered.
Serena F.
Professional and seamless.
Ryan G.
UHM got us through this process quickly and we were very happy with the service provided! Thank you!
Skyler M.
I sought my loan during very busy and frustrating time for the whole nation. Everyone involved was professional, every question was answered, and the loan process was handled without delays.
Robin M.
Everyone that we worked with was very pleasant and made the experience as smooth as possible.
Michael V.
They were very easy to work with and answered all the questions I had in a timely manner
Alexis L.
This is my 3rd time working with Vicki. She and her team are amazing, they work hard to make sure you have the best experience possible. Very smooth process with excellent communication.
Chelsea N.
Organized, clear and concise communication, easy document management through the portal. Great assistance looking at various potential loan types and amounts, all of which is so important when making this type of purchase.
Matthew M.
As a first time home buyer, I feel very lucky to have had such a wonderful experience. Vicki and Denise were really amazing and made the process as easy as possible. Thank you!
Katherine F.
I had a great experience. I am so grateful for the team I had. Extremely helpful and got straight to the point.
Amber E.
We had a great experience, friendly and professional staff. Worked with us to ensure we got the right loan.
Richard S.
Everything went very smooth and all the information that was sent to me was easy to understand and complete.
Catherine F.
Both Vicki and Denise were absolutely wonderful every step of the way. Both showed a very extensive knowledge in all aspects of the loan process. This was extremely helpful in relieving the stress involved in this process that I knew very little about entering the loan process.
Matthew G.
Vicki and the UHM team were very clear on everything and extremely friendly and courteous throughout the entire process. Everything was done in an extremely timely manner and it honestly couldn’t have been more pleasurable.
Kevin R.
Excellent customer service, attention to detail, and personalized attention to make my second home purchase go seamlessly! Thanks to all!
Julie D.
Anytime in the future we will be dealing and doing business with UHM! You made it easy to understand and made the closing go smooth! I couldn’t have asked for a better loan officer thank you so much UHM and Vicki!
Tyler C.
We had a great experience when we bought our house, and had continued excellent service through refinancing.
Aaron H.
My family and I are very appreciative of the experience we have had with UHM. We are honored and blessed to have had all the team members hold our hands through the process with great professionalism and communication. They were all very responsive to our needs.
Scott T.
I will continue using UHM, I am a returning customer. Vicki is a pleasure to work with very knowledgeable. The transaction went smoothly. I appreciate the video email progress updates, I felt it eased the stress of the process.
Christina L.
Vicki Ballenger was excellent. She stayed in constant communication and was reachable 7 days a week. Great service and upfront on all costs.
David L.
Very thorough from the first to the last step. Vicki was very attentive and quick to respond with any and all questions and concerns. She is very personable and professional. Her team was able to reach out for the information they needed from me while she was out of the country for a brief moment. Overall smooth experience. Thank you!
Nathan F.
Our overall experience was terrific. Each and every team member we spoke to was very thorough with the information needed to close on our new home. I would highly recommend UHM to anyone looking to buy a home, offering highly professional service with a personal touch. Thank you again for all of the help and support!
Zachary G.
Vicki and Denise were wonderful to work with. They were there to answer any of our questions, especially as we got closer to closing. It was one of the most thorough and user friendly experiences I have had when closing a mortgage.
Richard C.
EASY!! Vicki Ballenger at UHM made our home buying and loan application process easy! We never questioned where we were in the process and communication was top notch (even responded to emails and took phone calls on weekends when we were in a rush to submit an offer!) We loved our experience with UHM thanks to Vicki!! She is amazing!!
Colleen K.
It was exceptional. Vicki and her team were outstanding in their customer service and their know-how. I really feel that I could not have been in better hands and am so pleased that I chose UHM.
Sarah M.
As I've said before, UHM and Vicki in particular fully exceeded our expectations. We both felt like we were valued clients whose concerns and needs were taken into consideration and more than adequately addressed. The team was extremely solicitous in regards to our questions and responded in a timely fashion to every single communication we had with them. It's hard to imagine having a better mortgage experience. If we ever need to refinance or (god forbid!) move, we will 100% come back to UHM.
Heather P.
It was a good experience. It all went very fast but I got the answers I needed at every step and everyone was very helpful.
Jeannette G.
It was awesome. For a first time home buyer like me, having Vicki patiently willing to explain everything to me was very helpful.
Justin B.
We can't say enough about our experience with Vicki and her team at Union Home Mortgage. From the beginning to the end, the communication was unrivaled, the underwriting process was fair and reasonable (no 11th hour document requests, no hurried phone calls because something was missing), and the process transparency was phenomenal. When we begin looking for our vacation home, I know exactly who we'll be calling!
Matthew V.
We are very pleased with the ease and patience of UHM and will definitely recommend them in the future!
Andrea S.
My wife’s and I’s experience was great. We are first time home buyers and we couldn’t have been more pleased with the way everything worked out. I would like to thank the whole team, you guys were great.
Joseph M.
I had a wonderful experience with UHM. Everyone involved was professional, attentive & kept me informed throughout the process.
Timothy M.
Vicki Ballenger, Denise Meredith, and the UHM team used their extensive knowledge and considerable experience to provide us with fantastic and substantial insight to help us navigate the process (and the local market). They were prepared, honest, and supportive from pre-approval to closing. They always kept the lines of communication open and responded to every email, text, or call. Their dedication and friendliness are refreshing. They worked hard to gain our trust and they have it 100% - easily. You will be very glad that you use UHM!
Jonathon M.
Excellent as always. Vicki is highly professional and very thorough on what needs to be done and when. She and her staff made it a very smooth process.
Wilson R.
Top notch service, made the process easy and painless. Thanks again Vicki!
Melissa H.
I had a very good experience with UHM. Both John and Vicki were very responsive which was a very important factor in choosing a lender.
Pat C.
Vicki and her team were fantastic and made everything go very smooth!
Michael D.
Found the whole procedure very professional and well done. Answered questions that we had and gave us explanations when needed.
Kenneth H.
I felt like I was in the hands of professionals who knew their job! They did a great job of keeping me informed from day one.
Kenneth H.
We have worked with our lender for several years, both referring business to her and have used her several times for our own personal purchases.
Tara B.
We have worked with our lender for several years, both referring business to her and have used her several times for our own personal purchases.
Tara B.
It really was an easy process to work with you. Everything went very smoothly. Couldn't have asked for a better group to work with. Thank you!
Cori P.
The experience we received was extremely exceptional and professional. I could not ask for a better team. Thank you for always being there and answering any and all questions. I look forward to working with you in the future!
Keith W.
Love working with Vicki and the team. I have used Vicki 4 times with home purchases and highly recommend her.
Ronee T.
I really appreciate Vicki's dedication and willingness to chat pretty much anytime. The rest of the team was in constant contact as much as they could be. If I know of someone looking for a home loan, I will definitely recommend UHM.
Robert L.
Vicki and her group did an excellent job explaining the process and helping us through each step.
Charles M.
They were helpful and knowledgeable. They explained everything in a way I could digest and were great at following up when needed.
Kathryn M.
Excellent experience to explaining steps to keeping informed and available to answer questions.
Dylan L.
Excellent customer service and efficient processing! Very easy process, and the web portal made it simple to provide everything needed.
James W.
Unsurpassed service. Vicki was wonderful and I felt she was sensitive to my needs in my given situation.
Christie I.
UHM made my first time home buying experience very smooth and was there to answer all of my questions and guide me through signing documents. I would definitely recommend UHM to any friends or family members who are looking to purchase a house.
Katelyn Y.
Everything was good, Vicky and the staff was great to work with.
James S.
The professional and friendly demeanor of the team along with a highly experienced loan officer made the whole process a pleasure. I couldn't be happier!
Sueanne L.
I had a great experience working with Vicki. She’s super knowledgeable and easy to work with. If I had any questions all I had to do was call. I look forward to working with Vicki and UHM in the future!
Scott W.
Once we locked in on a home, Vicki was right there with us explaining step by step what the next step would be within the loan process. Vicki is very knowledgeable and is always eager to help no matter the time of day.
